ALIA National Library and Information Technicians' Symposium, Sept 2015 Seeing a Service in 3D Implementing a 3D printing service in the University of Queensland Library Ormond Oxenham and Suzanne Macrow

ALIA National Library and Information Technicians' Symposium, Sept 2015  Introduction  Road Trips & other investigations  Decision-making process  Training for Staff  Reflections Today’s segments

ALIA National Library and Information Technicians' Symposium, Sept 2015 Introduction  Our idea:  Our idea: to introduce a 3D printing service within the library  Our purpose:  Our purpose: to provide our patrons with a new and up-to-the- minute service

ALIA National Library and Information Technicians' Symposium, Sept 2015 Why this service?  On campus but not accessible to everyone  The Library wanted to provide this service for all members of the UQ community

ALIA National Library and Information Technicians' Symposium, Sept 2015 So, where to begin?  Seek approval  Seek approval from Library Executive  Road trips  Road trips to visit other providers  Internet searches

ALIA National Library and Information Technicians' Symposium, Sept 2015 What did we learn? One machine is not enough! for a continuous, reliable service to be offered, at least 2 machines are needed Individual print jobs are the way to go because… Malfunctions occur Multiple job lots, multiple failures Time component alert

ALIA National Library and Information Technicians' Symposium, Sept 2015 Other investigations Internet searches revealed most of the university libraries offering the service were located in the USA, from their webpages we learned: costing the service  Various ways of costing the service submitting requests  Methods for submitting requests softwarefile types  Popular software and file types payment  Methods of payment access  Who was allowed access to the machine  Conditions of use

ALIA National Library and Information Technicians' Symposium, Sept 2015 What printer do we buy? Our selection criteria: 1.Operating costs 1.Operating costs – the price of printing can impact the success of the service 2.Reliability 2.Reliability – maximum uptime Timing is (nearly) everything 3.Ease of use 3.Ease of use – we aren’t all “tech-heads” 4.Support 4.Support – “Who you gonna call?”

ALIA National Library and Information Technicians' Symposium, Sept 2015 Makerbot Replicator 5 th Generation 3D Printer Image Source:

ALIA National Library and Information Technicians' Symposium, Sept 2015 How do we process orders? How much will it cost? $5.00 processing fee includes checking for : Design errors Scale Amount of infill (internal material) A print preview + 10 cents/gram for materials ….let’s drop the materials fee

ALIA National Library and Information Technicians' Symposium, Sept 2015 “Taking orders from students” How do we get the orders? Plan A : Plan A : digital files on USB + paper form …WHERE did you hand that in….????? Plan B : Plan B : upload the file with an online order forms

ALIA National Library and Information Technicians' Symposium, Sept 2015 Training for Staff  User Manual  User Manual – read the manual…or at least the cheat sheet  Lynda.com  Lynda.com - video training courses  Using 3D modelling software  3D printing basics  Tips on operating Makerbot printers  Learn by doing  Learn by doing - break it, fix it, get your hands dirty!

ALIA National Library and Information Technicians' Symposium, Sept 2015 Training for Staff  Skills gained : Understand the printer Optimum results: size, resolution and position Troubleshoot:  Was it the model?  Was it the printer?  Was it the user?

ALIA National Library and Information Technicians' Symposium, Sept 2015 Information Sessions  Learn about new and exciting technology  Examples from: Architecture  Engineering  Architecture  Engineering  Medicine  Archaeology  Models to play with…and break  A live demonstration of printing  Place an order for free!

ALIA National Library and Information Technicians' Symposium, Sept 2015 Questions & Answers  Will printing be restricted to course work?  How long does it take?  What about copyright infringement? Does it apply in this case?  Can we reuse the off cuts and waste?  Will we print guns for the students? *No Government frontbenchers turned up for Q&A…

ALIA National Library and Information Technicians' Symposium, Sept D UQ Library

ALIA National Library and Information Technicians' Symposium, Sept 2015 Reflections Was it worth it? Can it be sustained? Areas for growth & recommendations The future

ALIA National Library and Information Technicians' Symposium, Sept 2015 Thank You Questions?