Looking Ahead – KnowledgeSpace Tony Hayes, Quality Assurance Manager.

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Presentation transcript:

Looking Ahead – KnowledgeSpace Tony Hayes, Quality Assurance Manager

Agenda What is KnowledgeSpace? What can I find there? How can I find what I need? Support Lifecycle What’s next?

What is KnowledgeSpace? KnowledgeSpace Is: Keyword Searchable Dynamic and Evolving Knowledge Management system Wiki page

What can I find there? Issue Resolutions Help and How to Release Notes Videos FAQ

How can I find what I need? Search Functionality Browse Articles Label /Tag Heatmap Related Articles

Support Lifecycle

What’s next? More Base Documentation More Admin Configuration stuff… Best Practices ClientSpace Quick-Hits Application Integration