My Learning Presentation Sarah Nash ADB Europe 27 th August 2004 Confidential

1 Presentation Outline  My Background  My Role at Lehman Brothers  The Best Parts so far  What I have learnt  Soft Skills  Changes I would make  My Development  Action plan for my return to University

2 My Background  City University, London  BSc Business Computing Systems (Sandwich Course)  Lehman Brothers is my first experience in the work place…

3 My Role at Lehman Brothers  ADB Data Quality Analyst What is ADB?  ADB is the abbreviation for the Asset Database  It contains all of the technological and organisational assets of Lehman Brothers.  This information can be used for: Business Continuity Planning (BCP) Improved Hardware Management Efficient accountability for assets

4 My Role at Lehman Brothers  My Tasks include:  Producing various reports on European ADB Data Quality  Providing modelling support  Organising training for ADB  Monitoring the statistics and dealing with the changes

5 The Best Parts so far  The opportunity to put into practice the skills I acquired at University  The opportunity to learn about an industry of which I had very limited knowledge  The fact that others value your opinions and views and actually take them into account during decision making  Having responsibilities from the start  The Culture  Community Work - Oakland’s School

6 What I have learnt  Greater knowledge of the Industry  Structure and Content of ADB  Improved Technical Skills  Rapid SQL  Microsoft Access and Excel  Popular reporting methods  Improved Soft Skills

7 Soft Skills COMMUNICATION - s -Meetings -Conference Calls! CONFIDENCE -Having freedom to ask questions -Being trusted TEAM WORK -Working with those in UK and USA PROFESSIONALISM - Importance of appearance and attitude

8 Changes I would make… I would start asking questions from the start, it saves time and everything becomes much clearer!

9 My Development  Becoming more familiar with the structure of ADB  In depth reporting using Business Objects  Ability to sort out ADB related questions immediately  Knowing immediately where to search for the information I need  Confidence

10 When I return to University…  Make more informed module choices using the knowledge I have gained from this experience.  Be more focused and appreciative of learning opportunities  Enjoy the 2 day week and the 5 day weekend!

11 Questions