©2016 IHG Owners Association DIRECTIONS TO LOG IN TO OWNERS.ORG TO RETRIEVE YOUR MEMBERSHIP CARD* (*AFTER YOU HAVE RENEWED YOUR MEMBERSHIP CARD FOR 2016)

©2016 IHG Owners Association Step 1 Visit – click the MEMBER LOGIN as shown abovew.owners.org

©2016 IHG Owners Association Step 2 Enter your Address and Password. If you do not have a password or need to reset your password click on “I forgot my password or I am a first-time user.” A temporary password will be ed to you.

©2016 IHG Owners Association Step 3 Once logged in, click on the VIEW MEMBERSHIP CARD icon.

©2016 IHG Owners Association Step 4 THIS IS YOUR MEMBERSHIP CARD. PLEASE PRINT IT OUT FOR USE. Cut to shape and place in wallet if desired. We recommend using Chrome when attempting to print your Membership Card. In order for your Membership Card to print correctly in Firefox and Internet Explorer: Go to File -> Page Setup Make sure that "Print Background Colors and Images" is CHECKED. Hit Ok Print out your membership card. CARD INSTRUCTIONS Please read the full Complimentary Room Program guidelines at before you start using your membership card. THE CARDHOLDER IS ENTITLED TO four (4) complimentary room nights per year in standard accommodations at every member hotel. Each stay should not exceed two (2) consecutive nights and may not exceed two (2) total nights per month. Only the cost of the room is complimentary. Cardholders are responsible for all incidental charges and related taxes. ADVANCE RESERVATIONS MUST BE MADE by calling the IHG Owners Association Reservations line as follows: US and Canada – call Mexico – call Europe, Australia, China, New Zealand, and Singapore – call All other countries – call OR From anywhere globally – call option 5 and your call will be transferred CANCELLATION POLICY: To cancel a reservation, the cardholder must call IHG Owners Association Reservations or the hotel directly and obtain a cancellation number. No-shows will be handled at the discretion of the General Manager and are subject to a full one night’s regular rate plus tax. ONLY THE CARDHOLDER MAY USE THE IHG OWNERS ASSOCIATION MEMBERSHIP CARD. Cardholder must be present at check-in and show valid photo identification with membership card. IHG Rewards Club points do not apply. THE IHG OWNERS ASSOCIATION CARD MAY NOT BE USED during, 2 days before and 2 days after group meetings, conventions, and hotel industry-related meetings/events (including IHG Owners Association meetings, IHG meetings/events and IHG Annual Conference.) OTHER: The cardholder is responsible for adhering to all guidelines of the program. IHG Owners Association reserves the right to revoke membership privileges at any time for misuse of the card. Membership dues are non-refundable and Membership cards are not transferrable. For questions, visit owners.org or call (001) x 1.

©2016 IHG Owners Association Questions? Contact Us Anjula Pandya or Barbara McMillan or Tiffany Hall or Teresa Sanchez or (Mexico, Caribbean and Latin America Only) Carly Hunt or (Europe and Middle East Only) Membership Line – option 1 Contact the Owners Association for further assistance: