Arun Krishnan Marketing and Communications Strategy Approach
In This Presentation Marketing and Communications: Strategy Approach Case Study – HRH Prince Hassan of Jordan Case Study – Pontiflex AppLeads
Three Step Approach InformDifferentiateSaturate
Inform Identify target audiences Develop narrative based on product/market history Conduct primary and secondary research to identify: Market trends Pain points Identify thought leaders and influencers
Differentiate Discover a finding that’s: Counter-intuitive Unique Worthy of sharing Develop one clear message based on finding: Reiterate message in all tactical executions Increased frequency will drive awareness, recall and recognition
Saturate Develop cadence of messages at regular frequency Engage target audience across multiple touchpoints Press Display Search Social Mobile Optimize, optimize, optimize Across discrete channels Use learnings from each channel to inform overall campaign
Case Study – Majlis El Hassan
Objectives Drive awareness of the Majlis El Hassan HRH Prince Hassan’s organization Working to further human security in the Middle East
Challenges Lack of focus in communications activities Prince Hassan is a renowned intellectual Asked to provide thought leadership in a variety of areas Difficult to embellish brand for the Majlis El Hassan
Strategy Approach – Inform Conducted research on HRH’s: Past articles Keynote addresses Determined which messages resonated with the target Interviewed staff members to determine Capabilities Focus areas
Strategy Approach – Differentiate Honed in on four key focus areas Water, energy and the human environment Interfaith solidarity Inter-regional cooperation Human dignity Determined overarching message Long-term solutions to further human security Contrast neatly with current focus on military security
Strategy Approach – Saturate Surrounded target audience with key messages: Social MarketingWebsiteEvents/MeetingsBroadcast MediaOpinion PiecesPress Releases Results: Embellished thematic approach using compelling content Delivered key themes of the Majlis to world leaders and influences Over 100,000 shares on social media
Case Study – Pontiflex AppLeads
Objectives Drive awareness of AppLeads mobile ad platform In-app advertising Advertiser presents coupon/discount/offer to consumer Consumer can sign up for the offer with their address Advertiser pays only for valid addresses
Challenges Crowded marketplace Established players like Google and Facebook Scores of new startups Banner advertising firmly entrenched in market People used to existing ways of doing advertising Barrier to entry high for a new advertising model Limited marketing budget
Strategy Approach – Inform Target audiences Advertisers and App Developers Key findings Mobile ad models largely similar to those on desktop/laptop Advertisers pay when a person clicks on their ad However, mobile screens are smaller than laptops/desktops People click on ads by mistake Advertisers pay money for wasted clicks But just how much money was being wasted?
Strategy Approach – Differentiate Commissioned consumer survey with Harris Interactive Survey found that “nearly 50% of people said that they clicked on mobile ads more often by mistake than they do on purpose.” Existing ad models charged for clicks Nearly 50% of mobile ad dollars were being wasted Click-based models were deeply flawed AppLeads was a clear alternative Message: Pay only for results – not for wasted clicks
Strategy Approach – Saturate Surrounded target audience with message: NurturingLead GenerationSearchDisplayPress Results: press placements 1,000 + leads Successfully repositioned the company from an online to a mobile entity
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