“Coming together is a beginning, Keeping together is a progress; working together is success.” - Henry Ford

 Importance of Group Collaboration  Aware of your Social Styles, and how to use them  Roles in a group  Characteristics of effective groups  The role of the Leader/leadership

 70% of all businesses work in groups in some way  The first step that guides communication is becoming aware of yourself and others  Being aware can help you answer questions  If you are unaware of what type of communication people work best in, you will be ineffective Being Aware Verbal Nonverbal Listen Adapt

 Mindfulness  Mindful Communicators are aware in 3 areas › Leadership Assumptions › Organizational Culture › Ethics

 Social Style- a pattern of communication behaviors that others observe when you interact with them.  Assertiveness- an Individuals capacity to make requests, actively disagree, express positive and negative personal feelings, and stand up for themselves without attacking another  Responsiveness- an individuals capacity to be sensitive to the communication of others, be seen as a good listener, and to make others comfortable in communicating.

 Amiable › Ex. Comforting, unsure, dependant, respectful  Analytical › Ex. Critical, picky, persistent, serious  Driver › Ex. Pushy, tough, dominating, harsh, efficient  Expressive › Ex. Competent, friendly, reacting, dramatic

 Leaders › Take charge and give direction  Responders › Talk and state opinions  Listeners › Take everything in and sit back

 Efficiency  Bad Relationships  Ineffective Work  Future Productivity

 Truly care about their group members  Coaching  Most common characteristics › They counseled › Excelled in their field › Gave exposure › Provided latitude › Were tough taskmasters

 Dramatize company goals and direction  Build skills and teams  Spread enthusiasm  Only brute consistency breeds believability  Done through mundane action

 Leadership intrinsically is an emotional process  Anger breeds nervousness and fear  Excitement, energy, and enthusiasm arouse similar feelings  Studies have shown the importance of emotional intelligence

 Must be “outgoing” is a common misconception  Listening  Teaching  Facilitating  Master momentum maker  Spend the time

 Done with high expectations and peer reviews rather than table pounding managers  Trust › Treat them as partners › Treat them with dignity › Treat them with respect

 Grouphate – the loathing many people have for collaborating with others in groups and teams.  Teams are becoming more and more prevalent in the workplace  70% of corporations were team-based as of 2000.

 A clear, elevating goal  A results-driven structure  Competent team members  Standards of excellence  Principled leadership

 Develop ground rules for the group › How long are meetings? › Who sets the agenda? › Who records the results of the meeting? › What happens if a member cannot attend a meeting?  Develop a mission statement  Establish group cohesiveness

 Initiator/contributor › Generates new ideas.  Information-seeker › Asks for information about the task.  Opinion-seeker › Asks for the input from the group about its values.  Energizer › Stimulates the group to a higher level of activity.  Recorder › Keeps a record of group actions.

 Encourager › Praises the ideas of others.  Harmonizer › Mediates differences between group members.  Compromiser › Moves group to another position that is favored by all group members.  Standard Setter › Suggests standards or criteria for the group to achieve.  Follower › Goes along with the group and accepts the group's ideas.

 Aggressor › Attacks other group members, deflates the status of others, and other aggressive behavior.  Blocker › Resists movement by the group.  Recognition seeker › Calls attention to himself or herself.  Dominator › Asserts control over the group by manipulating the other group members.  Help seeker › Tries to gain the sympathy of the group.