© 2001, Internet Time Group Graphic by vis-a-vis,

Reach more people Time to performance 3 Learning Success Stories Depth of learning © 2001, Internet Time Group

Depth of learning transform the workforce – retooling for new business models, certifying large numbers of staff, making mergers work, keeping up with the times and changing corporate culture

Unisys University Electronic-Business School My Portfolio, a personal, secure, online tool containing career development and training information.

Results Employee satisfaction 29%  76% Unisys U satisfaction 82%-90% Reduces training costs by 25-45% Reduces training time by 35-45% Increases learning effectiveness by 15-25% + $100,000,000/year incremental revenue

Reach more people improve relationships with customers – help customers learn to “pump their own gas,” get dealers and channel partners up to speed

Extended Enterprise The “ecosystem” Extended Enterprise Customer Dealers Suppliers Raw materials Value Chain 2001 Our workers

Results of Educating Customers More than 100,000 customers signed up to learn Windows, Word, and Office apps online. Value of increased customer loyalty? Conservatively, $20 million in repeat business over three years.

Time to performance accelerate sales – speed up sales force development, roll out new products faster, learn to sell solutions

Previous Sales Training One-week workshop in California 1,440 new additions to sales force each year $5 million average quota 15 months to reach proficiency

New Sales Training Add introductory eLearning before F2F Change nature of workshop Add practice and reference material after

Result Time-to-proficiency cut 9 months 1440 people x ¾ year x $5 million quota = $3.5 billion/year