Background Home care is one of the fastest growing industries in the U.S. Home care workers and recipients often come from different class and ethnic backgrounds.

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Organizational Culture and Workforce Diversity
Presentation transcript:

Background Home care is one of the fastest growing industries in the U.S. Home care workers and recipients often come from different class and ethnic backgrounds. Research suggests that home care participants’ backgrounds may effect their ideas about of quality care. Current research primarily focuses on publicly funded care. Research Questions How is cultural background related to home care participants’ understandings of home care quality? How does public vs. private funding influence participants’ ability to shape home care practices? How do home care practices reproduce or transform pre-existing social relations and formal labor conditions? Methods Research sites: One publicly and one privately funded home care agency in Chicago, IL. Sample: Nested sample includes 15 worker-recipient pairs (criteria = cognitively- able older adults receiving avg. of 8 hrs. care/week), available family members, agency supervisors and industry leaders. Data collection: Participant observation in homes and agency offices, life care history interviews, document and policy review. Quality and Inequality in Home Care of Older Adults: How do cultural background and social policy influence publicly and privately funded home care practices? Elana Buch, University of Michigan This research is generously funded by: NIA Grant T32-AG and the Hartford Doctoral Fellows Program Preliminary Findings 2 3 Private pay recipients act and are treated like consumers who have the right to control their care. Clients in publicly funded programs tend to frame the care offered to them as a gift, and thus to build relationships with workers based on norms of reciprocity rather than those of market exchange. Lack of acknowledgement of workers’ role in maintaining recipients’ social personhood exacerbates pre-existing social inequalities (greater in privately than publicly funded care). Reciprocal relationships between publicly funded workers and recipients can lead to political action addressing common causes of inequality in their lives. Workers and recipients from diverse cultural backgrounds suggest that quality care helps the recipient maintain social personhood. However, meanings of personhood are culturally informed. Workers try to learn about recipients’ families, cultural backgrounds and personalities, adjusting care to reflect recipient’s understanding of personhood. 1 Conceptual Map of Home Care Home Care Recipient Home Care Worker Home Care Agency (Publicly or Privately Funded) Supervision, Training, Compensation, Recruitment Worker’s Family Recipient’s Family Worker’s Cultural Background Recipient’s Cultural Background Policy Context Home Care Recipient Home Care Worker Home Care Agency (Publicly or Privately Funded) Supervision, Training, Compensation, Recruitment Worker’s Family Recipient’s Family Worker’s Cultural Background Recipient’s Cultural Background Home Care Recipient Home Care Worker Home Care Agency (Publicly or Privately Funded) Supervision, Training, Compensation, Recruitment Worker’s Family Recipient’s Family Worker’s Cultural Background Recipient’s Cultural Background Federal Legislature State Legislature UnionsLobbying Organizations TANFOAAMedicaidState HCBS ProgramsLabor PolicyLicensing Employment Benefits Minimum Wage LTC Insurance Private Pensions