Building a Successful Telehealth Program in Rural Communities Illinois Rural Hospital Association August 2015 Branden Robinson Sales Manager

Mission Increase Access to Behavioral Health Care Through Innovative Applications of Technology

Hospital Services On-Demand Telepsychiatry 1 hour average response time EDs Consultation/Li aison 4 hour average response time Med/Surg Floors Scheduled Telepsychiatry Weekend or afterhours coverage Inpatient Units ED Rounding Scheduled regularly or as-needed EDs Consults and Orders Available by phone or video Anywhere

Other Settings Outpatient clinics In-home Primary Care Offices Urgent Care Centers Mobile Health Clinics CMHCs FQHCs ACT Programs Residential Programs Schools Corrections Skilled Nursing

In-Home Care Model Follow-up Referral Option Reduce Readmissions Growing Area Connect with a network of behavioral health providers Shop for a provider who fits your needs

Direct Cost Benefit Reduced Inappropriate Admissions Improved ED Throughput Improved Wait Times Reduced Length of Stays Reduced Transport Costs Cut ED Boarding Indirect Cost Benefit Joint Commission Compliance Reducing Readmissions Consumer Satisfaction Staff Satisfaction & Retention Improved Safety Decreased Liability A physician’s reimbursement for a behavioral health consumer is, on average, 40% less than for a medical consumer 1- Academic Regional Referral Center with over 90,000 patients/ year Benefits of Telepsych A behavioral health consumer costs a hospital nearly $2400 more than their average medical consumer 1

Cultivate Stakeholder Buy-In Select Technology Design Workflows Provider Credentialing Training Program Planning

Questions? Branden Robinson Sales Manager