Oracle Asset Tracking Overview John Prosek Director of Asset Tracking Solutions

Government Compliance Property Loss Company Growth Optimize Why We Are Here Government Compliance Property Loss Company Growth Optimize Susan’s house

Manage VATS of assets with Oracle Asset Tracking Visibility Automation Transaction Auditing System Integration

What is: VATS? Oracle Asset Tracking Visibility Single repository provides Asset Life Cycle Tracking View throughout the acquire to retire process Automation Automates back office transactions in Purchasing, Fixed Assets, Project Accounting & Inventory Transaction Auditing Records and displays every receipt, move, retire and configuration change System Integration Oracle Module that is integrated into 11i eBusiness Suite

Visibility Single Asset Repository Complete Lifecycle Visibility …Single repository provides Asset Life Cycle Tracking Single Asset Repository Complete Lifecycle Visibility View Asset Configurations Easy Searching for Assets

Automation Automatic Asset Creation Synchronized Moves and updates …Automates back office transactions to all Oracle Modules Automatic Asset Creation Synchronized Moves and updates Costs updated Configured Assets Updated

Transaction Auditing 85 eBusiness Suite Transactions Captured …Records and Displays Every Transactions 85 eBusiness Suite Transactions Captured All changes to Assets Tracked Unlimited Versioning Complete History of All Assets

System Integration OAT Customers Suppliers OM …Fully integrated with the entire eBusiness Suite and 3rd party systems OAT Transactions Costs Updates PO Updates, Catalogs Purchasing Inventory Projects Service Suppliers Service Request Linked to Assets Assets & Replacements Customers Project / Task, Labor Costs AP GL FA Property HR Posting Integration Chart of Accounts Depreciable Req & PO Changes, AP-to-PO Matching/Reconciliation Employees & Skills Maintainable Locations Asset Receiving Depreciation OM eAM has over 80 integration points with the E-Business Suite. One customer estimated that each interface would cost $100K to build and more to maintain and support. That translates into $8M of interfaces to replicate the enterprise view eAM offers “out of the box.”

Oracle Asset Tracking Customers

Pillars of Lifecycle Asset Management Reduce Costs SOX Compliance ITIL Framework Asset Tracking

Pillars of Lifecycle Asset Management SOX Compliance Asset Tracking

Section 404 Defines the Standards Sarbanes Oxley (SOX) Section 404 Defines the Standards Internal controls must be adequate for accurate and complete financial reporting Section 404 applies to anything that has the potential to roll up to a line on the balance sheet Assets are an important line on every balance sheet Service companies are particularly heavy with regards to fixed assets because of IT and network infrastructure

How Asset Tracking Helps with SOX Documented control processes for all asset transactions that can be reviewed by independent and internal auditors Defensible position regarding network valuation and the location of all significant assets Pay taxes in right amount and correct jurisdiction Perform audits quickly and accurately Documented history of all assets throughout their entire lifecycle Easy reporting and validation on field compliance

Pillars of Lifecycle Asset Management SOX Compliance Reduce Costs Asset Tracking

The Real Cost of IT Asset Management IT Asset Management Cost Interfaces Assets touch most enterprise systems Inventory, purchasing, GL, projects, mfgr, AP etc. $50-75K per point-to-point interface + $15K per year maintenance (Gartner) OAT has 85 integration points to EBS ($5.72M build; $1.2M annual maintenance) Maintenance system administrators Training (report writers etc.) 3rd party products (workflow, BIS, document mgmt, tool control etc.)

Oracle Asset Tracking Integration Points OAT supports 85 Integration Points at 5.72 Million to build and $1.2 Million in annual Maintenance Contracts Purchasing Inventory Work Management Service Level Agreements PO Receiving Transfers Move Orders Issues to Project Misc. Issues/Receipts Physical Inventory/CC Install/Remove In-Service Out-of-Service Item Move Oracle Asset Tracking Create Installed Base Instances Manage Usage Track Location Create Project Expenditures Create Assets Update Asset Location Process Retirements Adjust Asset Cost Projects Assets Service Payables Manage Costs Interface to Assets Depreciate Assets Service Requests Invoice Price Variances

Why Oracle?: Logical Data Model for Configuration Item

Pillars of Lifecycle Asset Management SOX Compliance Reduce Costs ITIL Framework Asset Tracking

ITIL Service Support Process Model Management Tools The Business, Customers, & Users Difficulties, Queries, and Inquiries Communication Updates/ WorKarounds Incidents Service Desk Changes Incident Service Reports Incident Stats Audit Reports Problem Releases Problem Stats Trend Analysis Problem Reports Problem Reviews Diagnostic Aids Audit Reports Change Release Change Schedule CAB Minutes Change Stats Change Reviews Audit Reports Release Schedules Release Stats Release Reviews Secure Library Testing Standards Audit Reports Configuration CMDB Reports CMDB Stats Policy/Standards Audit Reports C M D B CIs Relationships Incidents Problems Known Errors Changes Releases

Oracle Supports ITIL Object Model of IT Services Email Logical Distinction between Logical and physical Configuration Items Logical System (Exchange) System (Lotus Notes) Tiered representation By vertically packaging design classes - Service System Sub System Component Logical Platform (Exchange) Software (Exchange) Databases (Exchange) Documents (Exchange) Physical Server 1 Exchange (Software) Oracle (DB) Policy (Size Limit) Server 2 Server 3

Oracle Extends the Asset Model to the Network Server 1 Server 2 Server 3 Exchange (Software) Oracle (DB) Policy (Size Limit) Physical System (Network) Switch Level 4 Connected To Connected To OC192 Circuit Enterprise WAN Component of 48 Port Card OC192 1 port Adaptor Cisco 7609 Boundary Router Connected To Component of

Asset Lifecycle: Acquire to Retire Provide unified view of assets from cradle to grave across financial systems, inventory systems, operational management and physical audits. Request Service(s) Design Service(s) Network Planning Planning & Budgeting 01010 01110 Preventive Maintenance Activate Service(s) Roll Truck Deploy Asset Check Contract Coverage Repair Asset Receive Asset Deploy Asset Purchase Asset & Services Inventory Return Asset Move Asset Depreciate Asset Retire Asset Deploy Asset Projects Source & Procure Build & Deploy Fulfill / Provision Maintain & Repair Depreciate & Retire

Solution Benefits 1 Maximize Asset Utilization / Cost Management Know what you have from purchasing to network planning to outage resolution and routine maintenance. Eliminate the purchase of new assets for items that are “lost” in inventory. Understand how the assets being used, how effectively utilized. Reduce the TCO of the network assets through better tracking. Improve ROA and ROIC metrics.

Solution Benefits 1 Maximize Asset Utilization / Cost Management 2 Streamline Audits/Regulatory Compliance Timely, relevant, and actionable intelligence for all users – including executives, managers, front-line employees, and partners. Delivered where, when, and how it can be used to drive more effective actions, customer interactions, and business processes. Comply with Sarbanes-Oxley (SOX) Legislation, FCC Requirements and State/Local Property Tax Requirements.

Solution Benefits 1 Maximize Asset Utilization / Cost Management 2 Streamline Audits/Regulatory Compliance 3 Work Management Execution Efficiencies Accurate view of available and in-use assets in your network and in acquired networks. Manage the change control of major and minor network upgrades – track the process. Reduce “windshield”time and improve service delivery cycle time

Solution Benefits 1 Maximize Asset Utilization / Cost Management 2 Streamline Audits/Regulatory Compliance 3 Work Management Execution Efficiencies 4 Unified View of Network Assets Organizational alignment: Financials, Network Planning, Operations & Service Fulfillment working off same view of network. Single point of integration / single repository for Assets.

Customer Cases North America <Insert Picture Here> 20,000 assets managed with OAT Intelligent Infrastructure Services Provider that enable and protect billions of interactions every day across the world’s voice and data networks. Tracking IT assets through their entire lifecycle Other Industries:

<Insert Picture Here> Customer Cases EMEA <Insert Picture Here> Premier Wireless Provider in Europe One of the Fastest Growth Operator in Europe Incumbent Service Provider for Egypt for over 150 Years. Other Industries:

<Insert Picture Here> Customer Cases APAC <Insert Picture Here> Largest Telecom Service Provider in Middle East India’s Leading Telecom Services Provider Korea’s Leading Telecom Services Provider Up-and-Coming Service Provider for Sultanate of Oman Saudi Arabia-based Telecom Provider offering Landline, Mobile and Internet Services