The Truth: Are you 1 of the 9 out of 10 dealers losing up to 10 deals every month? We can help your dealership turn lost Internet lead opportunities into sales!

Introducing:

Dealer Challenges: JD Power studies now show that nearly 3 out of 4 customers shop online before visiting the showroom Yahoo estimates over 300 websites give web users a venue to car pricing 74 percent of dealers are not responding within 6 hours

JD Power’s Nationwide Survey Of Dealership Internet Inquiry Responses: 15% of all dealerships never respond at all 15% take 3 days or longer 13% take 2 to 3 days 31% take 6 to 24 hours 18% respond within 1 to 6 hrs 8% respond within 1 hour Based on these statistics 74% of dealerships take longer than six hours to respond to customers

Communication With The Internet Customer: According to JD Power, 87% of those who use the Internet want to use as their primary mode of communication with the dealer. Statistics from Auto Retailing on The Web show that the average person submits six purchase requests to various dealerships or online services.

Answer New, Used, Parts and Service leads in under 2 hours Reduce dealership operational costs Provide Internet coverage for dealerships before, during and after hours of operation AutoILM’s Objectives Improve the quality and consistency of the dealership responses Provide real time on- line reporting for every lead Help dealers sell more vehicles

AutoILM Provides The Answers… Provide accurate price quotes in two hours or less! (Avg. 40 Minutes) Hours of coverage: 8 am to Midnight M-F Sat. & Sun. 9am to 7:30pm Perform 30 day follow up phone / campaign to set appointments Send 5 day follow up survey Provide detailed management reports for the dealer

How Does AutoILM Work? Customer sends price request AutoILM gets request Dealership gets request AutoILM builds vehicle as specified on the request, adds dealer mark up and simultaneously sends price quote to the dealer and customer. Customer receives itemized price quote with dealer contact in less than 2 hours. Dealership receives a copy of the AutoILM price quote and makes follow up call to customer.

Dealer Completes AutoILM Pricing Guide

Customized New & Used Price Quote Templates ILM can use existing dealership responses ILM can assist dealership with customizing new responses

Customized Parts & Service Quote Templates Templates for confirming service appointments and parts pricing and availability

Web Access Detailed Reports Provide Charts that Shows Monthly Lead Volume and Average Response Time Provide Chart that Shows Percent of Leads by Type.

More Follow Up Means More Sales! Several studies as purported by Autobytel show that 80% of sales are made after the 5 th contact.

Follow Up & Appointments ILM’s 30 day follow up program includes: A phone specialist who contacts Internet customers directly to set an appointment A customized 30 day follow up campaign

Appointment List Available Online

AutoILM Helps Make the Calls to Set Up the Sales After 24 hours an is sent to ensure customer received the Price Quote AutoILM attempts to contact the customer by phone for six consecutive days or until the customer is reached If AutoILM cannot contact the customer by phone, 3 follow up s are sent the first week, and 4 additional s are sent over the next 3 weeks

AutoILM Helps Make the Calls to Set Up the Sales Customer comments and appointments are entered into the AutoILM Website for dealership review Customers who haven’t responded to contact attempts receive a final courtesy on the 30th day

Cost vs. Revenue by Lead Volume (Based on 12% Closed at only $750 gross)

Summary of AutoILM Benefits… All Incoming Sales, Parts and Service Inquiries are Answered within Two Hours. CSI scores increase due to complete and professional response. Hours of coverage exceed dealership hours. Free up Sales Manager’s time Reduces dealership staffing requirements and overhead Follow up system keeps sales from “falling through the cracks” More sales result in more PROFIT