TRANSACTIONAL LETTERS

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Presentation transcript:

TRANSACTIONAL LETTERS

Main features They respond to writing input or/and visual prompts. They can be formal or informal. You should include ALL relevant information using your OWN words. Make sure EACH paragraph deals with ONE topic only.

3 main types Letters/emails requesting information. Letters/emails giving information. Letters/emails of complaint.

Letters/emails requesting information. You’ve seen an advert for a holiday villa. Looking at the brochure and the notes you have made, write to the company asking for more information. Opening: Saw advert: want some info 1st paragraph Staying for 6 months: discount? 2nd paragraph 2 children: schools, hospitals, supermarkets? Bad weather: facilities? 3rd paragraph Long stay: comfortable: facilities?

Letters/emails requesting information. Service available in which countries? Frace? Spain? Cost? Lenght of stay? Knowledge of language necessary?

Letters/emails giving information.

Letters/emails of complaint.