TRANSACTIONAL LETTERS
Main features They respond to writing input or/and visual prompts. They can be formal or informal. You should include ALL relevant information using your OWN words. Make sure EACH paragraph deals with ONE topic only.
3 main types Letters/emails requesting information. Letters/emails giving information. Letters/emails of complaint.
Letters/emails requesting information. You’ve seen an advert for a holiday villa. Looking at the brochure and the notes you have made, write to the company asking for more information. Opening: Saw advert: want some info 1st paragraph Staying for 6 months: discount? 2nd paragraph 2 children: schools, hospitals, supermarkets? Bad weather: facilities? 3rd paragraph Long stay: comfortable: facilities?
Letters/emails requesting information. Service available in which countries? Frace? Spain? Cost? Lenght of stay? Knowledge of language necessary?
Letters/emails giving information.
Letters/emails of complaint.