People Strategy Group. Jacqui Granger

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Presentation transcript:

People Strategy Group

Jacqui Granger

Objectives ●To describe the Academy content, to give a full picture of the activities involved ●To encourage GTMC members to participate in the programme ●To work together to shape future development

Agenda ●Content overview ●Activity overview ●Final result ●How you can get involved ●Future development - questions

Course Overview Module 1: Introduction to Business Travel Module 2: Products & Services Module 3: Global Distribution System (GDS) Sabre Module 4: Customer Service Module 5: Fares & Ticketing (VA1 & VA2) Module 6: Sales & Marketing Module 7: Business Skills Module 8: Travel Management Module 9: Preparing for Employment

Course Overview Module 1: Introduction to Business Travel Module 2: Products & Services Module 3: Global Distribution System (GDS) Sabre Module 4: Customer Service Module 5: Fares & Ticketing (VA1 & VA2) Module 6: Sales & Marketing Module 7: Business Skills Module 8: Travel Management Module 9: Preparing for Employment

Course Overview Module 1: Introduction to Business Travel Module 2: Products & Services Module 3: Global Distribution System (GDS) Sabre Module 4: Customer Service Module 5: Fares & Ticketing (VA1 & VA2) Module 6: Sales & Marketing Module 7: Business Skills Module 8: Travel Management Module 9: Preparing for Employment

Assessment Final RFP LEARNING JOURNALLEARNING JOURNAL 13 Assessments / Assignments Written Online assessment Exams Presentation

Summary ●Content overview ●Activity overview ●Final result

Next steps ●How you can get involved? ●Future development ●Questions