Training and the use of electronic services Nina T. Svendsen
The users 165 Members of the Storting (169 MPs from Oct. 2005) 386 administrative staff 180 political staff 75% Members and staff, 25% external 330 participants in training new jobs within political staff 21st Annual Conference of Library and Research Services for Parliaments Oslo, August 2005 Nina T. Svendsen
Training in Løveporten Training Løveporten/Internet
Training Class room instructions Drop-in sessions In house courses by external providers – Lovdata Norwegian Law in English, Statistics Norway One-on-one tutorial Reference desk Plans for the near future Drop-in sessions One-on-one tutorial 21st Annual Conference of Library and Research Services for Parliaments Oslo, August 2005 Nina T. Svendsen
The Links Library
Simple search Hits Løveporten Hits links library
Portal for the Standing Committee on Health and Social Affairs (not in use) Periodicals on Health and Social Affairs Links (not in use) Standing Committee
Lessons learned Training Good feedback Offer training at an early stage Cooperation important Cross section Party Groups On-going prosess Electronic services More statistics needed Usability testing 21st Annual Conference of Library and Research Services for Parliaments Oslo, August 2005 Nina T. Svendsen