Martin Whittaker, Touchstone Consultancy Ltd, National Services Business Analysis and HL7 Martin Whittaker, Touchstone Consultancy.

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Presentation transcript:

Martin Whittaker, Touchstone Consultancy Ltd, National Services Business Analysis and HL7 Martin Whittaker, Touchstone Consultancy Ltd

Martin Whittaker, Touchstone Consultancy Ltd, What are National Services? Interaction between Spine and national systems –Spine Services –New Common Applications and Services –Existing National Applications –Knowledge Sources

Martin Whittaker, Touchstone Consultancy Ltd,

What is Business Analysis? Scope the domain Agree scope with stakeholders (clinicians, DA, suppliers…) Document business processes, including assumptions and issues Define comms requirements Hand over to comms team

Martin Whittaker, Touchstone Consultancy Ltd, Domain Scoping What business areas are included? –OBS/Schedules –Talk to stakeholders –Talk to DA

Martin Whittaker, Touchstone Consultancy Ltd, Problems Nobody has done this before Speed –Detailed design in OBS Confidentiality Stakeholders have very different views

Martin Whittaker, Touchstone Consultancy Ltd, Document Business Processes The business processes don’t exist yet Reality changes, eg –TMS maturing –PDS/NSTS situation

Martin Whittaker, Touchstone Consultancy Ltd, Define Comms Requirements How far can you assume the solution? –Messaging? –HL7 V3? Data Dictionary vs HL7 codelists

Martin Whittaker, Touchstone Consultancy Ltd, The Ideal Way Fully-sorted design model Two strands: –Commercial documents (OBS etc) –Design documents

Martin Whittaker, Touchstone Consultancy Ltd, The Practical Way Constraints –Political pressures –Confidentiality –NHS traditions Result –OBS is design document –Consultation is limited

Martin Whittaker, Touchstone Consultancy Ltd, Benefits Speed Political success Commercial satisfaction

Martin Whittaker, Touchstone Consultancy Ltd, Risks Incomplete analysis –Incompatible solutions in different areas –Technical cul-de-sacs Lack of clinician & staff consultation –Incomplete take-up Lack of supplier consultation –Incompatible solutions How proven is the solution?

Martin Whittaker, Touchstone Consultancy Ltd, Successes Contracts have been placed A lot of work has been done Most stakeholders happy

Martin Whittaker, Touchstone Consultancy Ltd, What Happens Next? Understanding of suppliers’ solutions Proof of the pudding HL7 approves the messages –Localisation???

Martin Whittaker, Touchstone Consultancy Ltd, “May you live in interesting times”

Martin Whittaker, Touchstone Consultancy Ltd,