Essential dementia awareness: person centred approaches.

Slides:



Advertisements
Similar presentations
Customer Service – Dealing With Difficult Customers
Advertisements

Effective Communication Strategies & Problem Solving Difficult Behaviors Heather Gray Family Support Coordinator Alzheimer’s Association
Expressing yourself effectively and appropriately 403 IVDU Miss Minsky.
Introduce Yourself To The Coaches Before The Game Begins Work On Creating A Rapport.
Alzheimers Society Leading the fight against dementia.
ACT on Alzheimer’s Disease Curriculum Module IV: Effective Interactions.
Keeping Cool When Angry – Keeping Control in Conflict! Judicial Affairs Education Session Series.
Let me tell you what I really think
Effective Communication
THREE C’S OF PARENTING Parent Forum November 2012 Middle School Counselors.
Dementia Friends + Claire Puckey Dementia Friendly City Co-ordinator.
Body Language and Facial Expression
Body Language. Introduction 93% communication is non verbal: Body Language 55% Tone of Voice 38% Verbal 7%
Body Language I don’t know. Flying kiss to show love Thumb up: Great! Fist up to show his objection.
Welcome Module 9 Working With Adults. Description Working effectively as a member of an adult team This means: Communicating effectively Helping others.
Nonverbal Communication
WHAT ARE ‘ESSENTIAL QUESTIONS’???? The main questions each class lesson aims to answer by the end of the class. They are the important themes or key points.
Dementia Awareness Alzheimer’s Society. ________________________________________________________________________________________ alzheimers.org.uk What.
Communication.
Obj.1.03 Practice interpersonal skills Ms. Jessica Edwards, M.A.Ed.
Essential dementia awareness: describing dementia.
Barriers To Communication Allied Health II. Communication Barrier Anything that gets in the way of clear communication. 3 common barriers Physical disabilities.
How to Lead Without Saying a Word
Calm, Alert, and Ready to Learn
GUTS Youth Leadership Corps Interpersonal Skills.
What is Assertiveness? It is the ability to honestly express your opinions, feelings, attitudes, and rights, without undue anxiety, in a way that.
AlzheimersFriendlyBusiness.com Each Home Instead Senior Care ® franchise office is independently owned and operated. Home Instead, Inc. © 2015.
I Know About Autism. Welcome to I Know About Autism When we are talking about Autism today, we also mean people who have Autistic Spectrum Disorder (sometimes.
COOL TOOLS Reactions and Stress. Learning to React Well Managing emotional reactions means choosing how and when to express the emotions we feel. People.
© The Scout Association Cambridgeshire Module 9 Page: 1 of 6 Module 09 Working with Adults Session 1 Verbal & Non-Verbal Communication.
Eye contact and smiling It is expected to give eye contact when talking to others However…. A fixed stare = Looking away = Avoidance =
Talking and Listening Skills SOW3350 and SOW5379 Professor Nan Van Den Bergh, PhD, LCSW.
Industry Internship “Skill Acquisition”
Further knowledge in dementia part 1 South West Dementia PartnershipFurther knowledge in dementia part 1.
Body Language.
Communication In Challenging Situations. COMMUNICATION For those with Memory Loss/Confusion  Slow Down  Use Short and Simple Words and Sentences  Use.
Conflict in Team Environments – Part 2 Professional Year Program - Unit 6: Communicating in work teams to achieve professional goals.
Speaking, Writing, and Listening Skills
Communication. Verbal & Nonverbal Communication Nonverbal Communication Involves: eye contact, gestures, posture, body movements, and tone of voice. Verbal.
Definition: The process of ending a conflict by cooperating and problem solving.
Social Aspects of Health Building Healthy Relationships.
Jump Start Communication after Deployment (MAR 2103) 1 Jump Start Communication after Deployment FACILITATOR’S NAME DATE.
Anything that gets in the way of clear communication is a communication barrier 3 common ones:  Physical Disabilities  Psychological attitudes and prejudices.
Welcome back to Public Speaking class!
Managing difficult behaviour. Introduction Labelling people is often an unconscious act (rather than describing their behaviour). We shift attention from.
Interpersonal relations as a health professional
ACT on Alzheimer’s Disease Curriculum Module IV: Effective Interactions.
COMMUNICATION A learned skill. 3 parts to communicating  Sending messages  Receiving messages  Responding to the information.
Further knowledge in dementia part 2. Welcome Introductions Group Agreement What will be achieved from this session? South West Dementia PartnershipFurther.
Disagreements. It's easier to agree than disagree. But we can learn a lot from conversations where we don't see eye to eye — if we can listen and talk.
COMMUNICATION. u Eliminate Distractions u Speak Slowly and Clearly - Use Warm Friendly Voice u Face the Person & Make Eye Contact u Don’t be Condescending.
Nonverbal communication
Developing Communication Skills
Ag Communications One to One Communication Communicating with one other person.
Objective: Students will evaluate and discuss communication techniques and the benefits to improving your communication ability. Bellwork: What are some.
Nursing Assistant Monthly Copyright © 2014 Cengage Learning. All rights reserved. Finding ways to connect Communicating with residents who have dementia.
Customer Service – Dealing With Difficult Customers
Date : December 8,  Introduction  How to prepare a presentation  Delivery and Body Language  Conclusion.
COMMUNICATION The process of sending and receiving messages between people.
Skills For Effective Communication
ANNUAL COMPULSORY EDUCATION RESIDENT AGGRESSION Revised April 2013.
RESOLVING CONFLICTS. Passive accepting or allowing what happens or what others do, without active response or resistance. Examples?
Self-Awareness as a Tool for Effective and Peaceful Communication.
Elements of Communication How do you communicate with your friends, family, teachers, and co-workers?
Chapter 5 Lesson 2 What is communication?. Communication is when 2 or more people exchange thoughts, feelings, and beliefs. Listening and speaking form.
Group Discussion Be Adhere to Fundamentals. Rules of game Body language Body language Eye contact Eye contact Smile Smile Positive gesture Positive gesture.
COMMUNICATION Pages 4-6. Michigan Merit Curriculum Standard 7: Social Skills – 4.9 Demonstrate how to apply listening and assertive communication skills.
SC1 Promote Communication (1) © Laser Learning Limited 2010 under licence to Pearson Education Limited. Printing and photocopying permitted BODY LANGUAGE.
AlzheimersFriendlyBusiness.com Each Home Instead Senior Care® franchise office is independently owned and operated. Home Instead, Inc. © 2018.
Active Listening.
Presentation transcript:

Essential dementia awareness: person centred approaches

Welcome Introductions Group Agreement What will be achieved from this session? South West Dementia PartnershipEssential dementia awareness: person centred approaches

Main Talking Points Behaviours that challenge us: responding to emotional distress; expressions of anger & excessive walking Person centred approaches Supporting the person with dementia Myth: ‘dementia means you will become incapable of living life with any meaning’ South West Dementia PartnershipEssential dementia awareness: person centred approaches

Effect on feelings & emotions Reminder of the information from ‘describing dementia’ presentation For some people having a range of difficulties in memory and thinking can result in a person feeling: ….Frustrated ….Angry ….Upset ….Distressed ….Alone ….Frightened South West Dementia PartnershipEssential dementia awareness: person centred approaches

Behaviours that challenge us (responding to emotional distress; expressions of anger & excessive walking) Hitting out in an angry way Walking around all the time Difficulty in self monitoring behaviour with others Not co-operating when being helped with caring tasks Constantly repeating the same thing Shouting out loudly Putting things in places where they cannot be found South West Dementia PartnershipEssential dementia awareness: person centred approaches

How to help Look at what else is happening when a person is behaving in a certain way Look for the emotion that the person may be feeling Focus on the person rather than the illness South West Dementia PartnershipEssential dementia awareness: person centred approaches

Person with South West Dementia PartnershipEssential dementia awareness: person centred approaches

with dementia South West Dementia PartnershipEssential dementia awareness: person centred approaches

People as Individuals Each person with dementia will change and react to their difficulties in a different way It is very helpful to know about a person. This will help to think about what the person could be experiencing. SO………………. Finding out all about a person’s life is very important. South West Dementia PartnershipEssential dementia awareness: person centred approaches

South West Dementia PartnershipEssential dementia awareness: person centred approaches

Supporting the person with dementia Try to…… Involve the person, wherever possible in making decisions about everyday matters Make time to listen to the person Show kindness and be reassuring Respect the person at all times South West Dementia PartnershipEssential dementia awareness: person centred approaches

Try not to Appear cross with the person Argue with the person Ignore the person Supporting the person with dementia: South West Dementia PartnershipEssential dementia awareness: person centred approaches

When a person is distressed Always: Stay calm: Try to show you are relaxed. If speech is hard to understand, think about what the person might be trying to say. Pick up clues from a person’s body language about how they are feeling. Allow the person to express sad / angry emotions. South West Dementia PartnershipEssential dementia awareness: person centred approaches

Non-verbal communication Move to the person’s level Gain eye contact where possible Use gestures, objects or signals as well as words e.g. show the person an object that relates to what you are saying South West Dementia PartnershipEssential dementia awareness: person centred approaches

Verbal communication Speak in a calm way; notice the tone of your voice. Give the person time to respond. Use short sentences giving a small amount of information. Don’t argue about facts South West Dementia PartnershipEssential dementia awareness: person centred approaches

Remember……. You are very important to the person with dementia You make a big difference to how the person copes with dementia South West Dementia PartnershipEssential dementia awareness: person centred approaches

Main Talking Points re-visited: Any questions? Behaviours that challenge us (responding to emotional distress; expressions of anger & excessive walking) Person centred approaches Supporting the person with dementia Myth: ‘dementia means you will become incapable of living life with any meaning’ South West Dementia PartnershipEssential dementia awareness: person centred approaches