HCL Oracle Utilities

Oracle Practice Snapshot Horizontal Applications Oracle E-Business Suite 11i, R12,12.1 PeopleSoft 8.3, 9.0,9.1 Siebel 7.x, 8.0 JD Edwards – XE & E1 Industry Applications Oracle Life Sciences Oracle Utilities Oracle Retail Oracle FS New Dimension Applications OTM Demantra Analytics OBIEE Hyperion Oracle Technologies SOA & BPM Portal and Content Mgmt. IDM Database11g A 2500+ strong Oracle Practice with 200+ customers spread across North America, Europe, the Middle East, APAC and the ANZ regions. Design & Product Blue Print Deployment & Maintenance Implementations, Configuration & Development Application Management/ Operations Consolidation Co Development Global Rollout Upgrade and Migration Assessment Services Strategic Enablers Oracle Partnership - Platinum Investment in Oracle Solution labs to accelerate product development & solution capabilities Pre-built solutions, IP’s/ Frameworks, Solution Accelerators & reusable components 2

Telecom, Media & Entertainment Vertical Presence Hi-Tech & Mfg Life Sciences Retail & CPG BFSI Travel & Logistics Telecom, Media & Entertainment Public Sector Vertical Customers Oracle EBS. PeopleSoft, JDE, Siebel, Hyperion, OBIEE, Fusion and DBA Fabless Mfg., VSOE, Shipment Solution, Contract Management Solution & InHouse© Oracle Life Sciences, EBS. PeopleSoft, JDE, Demantra, Siebel, Hyperion, OBIEE, Fusion and DBA Siebel AECM – FDA Integration for Medical Devices reporting, Siebel for BA/BE studies, InHouse© Retek, EBS, PeopleSoft, JDE, Siebel, Hyperion, OBIEE, Fusion & DBA Track & Trace, Merchandizing & Point of Sale Solution Oracle EBS. PeopleSoft, JDE, Siebel, Hyperion, OBIEE, Fusion & DBA End-to-End integrated Insurance solution OTM, Oracle E-Bus, PeopleSoft, Siebel, Hyperion, OBIEE, Fusion & DBA Siebel, Oracle EBS, PeopleSoft, Hyperion, OBIEE, Fusion and DBA Siebel, EBS, PeopleSoft, Oracle Utilities, Hyperion, OBIEE, Fusion and DBA Case Management Solution and PIIMS Solution on Siebel Products &Solutions 3 3

Oracle Relationship Strong Connects with Oracle TUGBU Product Team Building COE along with help of Oracle Solution Validation from Oracle Experts Trainings from Oracle TUGBU Quarterly updates/ reviews Strategic initiatives- Specific Geo’s

HCL’s Oracle Utilities Practice Significant Investment focus 50+ Growing Consultant Team Multi Product & Multi Version expertise Utilities Center of Excellence Functional Areas Customer Information Device Management Meter Reading Billing Statements Rates Payments Adjustments Credit & Collections Loans & Deposits SA Relationships Interval Billing Service Credits Contract Management

Service Offerings Customizations Integrations Reports Configuration Defining Technical Specs Algorithms User Exits Business Objects GUI Framework Scripts SPLSDK Development Framework Customizations Integration Scripts Batch Process XML Integrations Third Party Integrations Integrations Preparing Technical Specs BI Publisher Reports Crystal Reports DWH and Data Mining Batch Reports Reports Preparing the configuration document Process Setups TO Do List Necessary Training Testing Preparing Functional Specs for Development Configuration Design Conversions Legacy Data Migration Conversion Mapping Code and data extracts Define mapping in tool Sample conversions Testing the loaded Data Data Conversion

How can HCL help ? Our Understanding GTS Moving from disconnected billing to consolidated billing platform Oracle RMB Product as new Billing Platform Global Design followed by Global Rollouts IBM involved in global design Solution consulting through product vendor Oracle How can HCL help ? Build RMB Center of Excellence (COE) for GTS Program in a phased manner Involve in Technology components to gain understanding of GTS requirements Gradually move to configuration Build rollout and offer application support for rolled sites Collaborate with GTS for greater gains

Building CoE for Citi Needs Centralized and dedicated CoE A one-stop-shop to create and use state of art technological, service and business oriented capabilities of RMB Solution. Dedicated resources for Citi requirements. Centralized structure for seamless execution and minimal redundancy. Onsite-Offshore model for flexibility of execution. Optimal resource utilization. Optimal team size to absorb spikes and troughs in resource requirement. A platform for Efficient Knowledge Management, sharing best practices and leveraging skills to reduce redundancy in efforts. Ramp-up and Ramp down for specific project or work request requirements

Application Development HCL Utilities Practice CoE Structure Conduct Diagnostics CoE Establish Transition Execute Build and Grow Service Layer Governance Processes Business Analyst Integration Consultant Data Migration Consultant Reporting / Customization Consultant Administration Citi’s CoE Lead Service Levels Application Development Support & Maintenance Transition ASSET HCL’s CoE Lead Service Charter Implementation Citi Processes Track Leads Rollouts Service Framework Processes People HCL IP Tools HCL Utilities Practice

Customer Case Study- Implementation About Customer Covers 64 districts across Northern India 4.5 Million customers Multi- lingual implementation – English & Hindi Nature of work Establishing data centers, Customer Care centers, Networks, HW, GIS System Software and Mappings, Meter Data acquisition Systems Establishment of Disaster Recovery Centers. Application Software implementation covering all the energy modules ( Energy Audit, Data Acquisition, New Connection, Disconnection, Vigilance and Dismantling , MIS and Meter Billing and Collection solution Web Portal Implementation including Sun IDM, Middleware for integration Oracle product stack - Customer Care and Billing , Work & Asset management, Oracle Utilities Business intelligence Timeline for implementation Pilot implementation – 12 months Rollouts – 6 months Peak team size – 48 consultants High level implementation plan Completion of RA – M1 and M2 Completion of Design – M3 to M5 Completion of Build – M5 to M11 Completion of Test – M8 to M12 Rollouts – M13 – M18 The total project will be completed in 18 months duration + 5 years support OU PREMISE ABOUT UPPCL

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