Human Resources’ Role in Organizational Development and Change
Copyright South-Western College Publishing Module HR’s Historical Transgression Personnel Department Human Resources Department Human Capital Movement
Copyright South-Western College Publishing Module How to Move Beyond Team Players Guerillas in the Trenches
Copyright South-Western College Publishing Module Five Critical Success Factors Restructure to address requests from Organization Reengineer to operate as a team member Focus on clearly defined deliverables within business projects instead of general paradigms Mitigate 3 errors of winging it, antagonism, and ball drop Succeed through rapid and well-executed responses to business unit projects including best practices, measures, analysis, and costs
Copyright South-Western College Publishing Module Restructure Transactional - 20% Transformational - 80% Staffing Database Consultative Resources
Copyright South-Western College Publishing Module Radically Re-Engineer HR Need business knowledge Need immediate response and results Measure the value HR is offering
Copyright South-Western College Publishing Module Focus on Clearly Defined Deliverables They Co-Own Work with business leaders to create right solutions Participate equally on project by being responsible for end results as any other team member Do not manage from afar - DIG IN!
Copyright South-Western College Publishing Module Mitigate 3 Errors Winging It Antagonism Ball Drop
Copyright South-Western College Publishing Module Keys to Success Best Practices Measures (KPIs) Analysis Costs
Copyright South-Western College Publishing Module Chrysler Example Reengineering Finance Department Steps to form a team: –Established Objectives –Create Change Migration Plan –Employed Steering Committee Team –Created Change Model
Copyright South-Western College Publishing Module Chrysler Example: Change Model Internal (Burning) External (Yearning) Sharing (Churning) Training (Learning) Implementation (Turning) Evaluation (Returning)
Copyright South-Western College Publishing Module Modified HR Model Streamline HRM Benefits: –Heightened respect –Pay more attention to employees –Free up resources
Copyright South-Western College Publishing Module Change Management Manage change efforts Integrate HRD into CM
Copyright South-Western College Publishing Module HRD Needs Competencies Data Analysis
Copyright South-Western College Publishing Module HRD Landscape