Introduction to Professional Development Workshops 2008

Professional Development Workshops 2008 Fiona Malone Business Development Manager Home Office Mobile

What does a Customer experience?  Defined Aim  Structured Programme  Detailed Learning Objectives  Interactive Group Tasks  Presentations  Demonstrations  Access to Subject Specialists

What Benefits does the Customer achieve?  Understand our Quality Framework  Learn about Assessment  Identify best practice and new ideas  Fulfil personal training and development needs  Gain knowledge and skills  Proof of their own CPD

What Benefits does SQA achieve?  Generate understanding  Raise awareness  Generate learning  Meet Customer needs  Receive Customer feedback

What do our Customers think? Delegate Feedback  82% Very Satisfied  18% Satisfied

What do our Customers say?  “I came along to gain evidence of CPD in my role as SVQ Manager and Assessor and that is exactly what I got”  “As a lecturer new to delivering SVQs this workshop was invaluable in helping me prepare”  “Very enjoyable tasks and course content which helped greatly with my current job role as an Internal Verifier”

How many Customers have attended?  2006 – 447 

Professional Development Workshops 2008 Any Questions?

Professional Development Workshops 2008 For more information visit:   Select Services for Centres  Top Links – Professional Development Workshops  Tailored Requests contact Fiona Malone