Embedded PowerPoint Video By PresenterMedia.com Wild, Wacky & Out of the Box Ways to Deliver Loss Prevention Awareness & Highly Effective Investigations

Reactive vs. Technology Proactive Business Partners Investigations Ops vs. LP Through the Years Measure ORC Safety Supply Chain Security POS Analytics Hiring Best Practices Data Protection 50+ YEARS

CCTV POS Exception Reporting Smart Safes Access Control Employee discount Open / Closing Safety & Security. Today’s Asset Protection Talent Policy & Procedures Fraud Brand Protection Safety Management Technology POS Manipulation Food consumption & theft Cash losses ORC/Gift Card/General Loss Crisis Management Everything we do touches Brand Protection. Coaching on hiring Application review Backgrounds Employee & Guest Safety Facility Safety & Security Compliance & Prevention Profit Improvement Data Protection Credit Card Data Malicious Malware Self Service Stations/Mobile Ordering Sales Inventory Management Profit Margin Measurement & Management

Commitment Compassionate Dynamic Integrity Loyalty Accountability Dedicated Passionate +8 head count in 16 months Commitment to technology Dedicated training time Seat at the table

Build excitement thru influence and credibility. Communicate Buy In What’s in it for Them? Deliver the Loss Prevention message through the common thread. Partner & Leverage Make it Fun WIFT Get them to do it, without knowing they’re doing it… What LP can do to drive their Operational Goals

The Goal Increase Security in the corporate environment Corporate Facility

The Goal Increase Safety awareness & reduce injuries Distribution Facility

Influence

My Goal Get the General Managers to utilize their DVRs to identify operational opportunities & call Loss Prevention for theft concerns Field

Asset Protection & Safety Increased Profitability Through Decreased Loss

Asset Protection & Safety Increased Profitability Through Decreased Loss Protect the company assets Identify, help mitigate or remove any obstacles that get in the way of you/store achieving your goals.

LET YOUR DAY BEGIN Path to Delivering Results

Hardees General Manager You Missed Sales Food Costs DT Time Labor

I’ll work Harder It’s 10:00AM

Hardees General Manager You Missed Sales Food Costs DT Time Labor OH CRAP, CEO’s Coming

Defeat Deflect Make poor decisions Hiring Inventory Labor System and transaction manipulation Ask for Help!

Knowledge is Power Raise your hand if you believe this statement…

18 To know if Q/A standards are being followed To know if Security practices are being followed To know why you have poor DT times To know why you have service issues To know if cash handling procedures are being followed To know if your food cost is being caused by your employees To know if your store is staffed properly To know if your store is managed properly 24/7

GM: 7-10 minutes a day DM: 15 minutes per store visit Proficiency Factual Understanding Ability to coach in the moment Create a perception Random spot checks for operational controls & safety Confirm 2 random refunds or voided orders Identify CHANGE IN SALES, POOR SERVICE and REALITY Knowledge is Power

Smarter, not harder

Hardees General Manager You Missed Sales Food Costs DT Time Labor OH CRAP, CEO’s Coming Woohoo, Ceo’s Coming

My Goal Get the General Managers to utilize their DVRs to identify operational opportunities & call Loss Prevention for theft concerns Field

6 Calls for “Identified Theft” Admissions over $22, Over 40 requests for Training & Visits Request to launch a new division

Don’t talk at them, talk to them. Share your personal perspective What’s in it for them? Essentials for Impactful Awareness Training Communication Hands on Training Influence thru Passion Positive Feedback Passion can be contagious Respond with Urgency What’s in it for Them? (Their goals should be your goals). Reward positive behaviors Celebrate the small milestones Executive “callouts” Jerry Springer Effect Short & Impactful Location, Location, Location

Questions?