U N C L A S S I F I E D Operated by the Los Alamos National Security, LLC for the DOE/NNSA Improvement of Integrated Work Management and ISM Presented by Barbara Hargis

U N C L A S S I F I E D Operated by the Los Alamos National Security, LLC for the DOE/NNSA Slide 1 IWM Core Concepts Simple document incorporating tasks/steps, hazards, and controls Field walk down of work documents Enhanced worker involvement Single person in charge (PIC) for each work activity Formal pre-job brief and work release On-going readiness checks and change control (including stop work)

U N C L A S S I F I E D Operated by the Los Alamos National Security, LLC for the DOE/NNSA Slide 2 High Level IWM Objectives Enhance safety/security/environment to meet the standards of sponsors and stakeholders Reduce risk to workers by better identification of hazards and controls Clarify roles and responsibilities of management and employees Drive one way of doing work across the Laboratory

U N C L A S S I F I E D Operated by the Los Alamos National Security, LLC for the DOE/NNSA Slide 3 Purpose and Scope IWM implements the ISM and ISSM Five Core Functions at the Activity Level Applies to all work activities – facility, programmatic, construction… Chronology Notice 131 issued– November 3, 2003 Notice 142 issued-- April 27, 2004 IMP “Integrated Work Management for Work Activities”– September 17, 2004

U N C L A S S I F I E D Operated by the Los Alamos National Security, LLC for the DOE/NNSA Slide 4 Integrated Work Management IMP The key IWM Objectives have remained the same: Increased involvement by workers and subject matter experts (SMEs) Consolidation and integration of explicit work tasks/steps, hazards, and controls into a single user-friendly set Clear linkage among tasks/steps, hazards, and controls Identification of and definition of authority for a single PIC Oversight by an RDL (Facility Owner) Field validation walkdown of work control documents Formal work release, execution, and closeout of work activities

U N C L A S S I F I E D Operated by the Los Alamos National Security, LLC for the DOE/NNSA Slide 5 IMP 300 Implements ISM Requirements 5. Pre-job briefing 6. Formally release the work activity 7. Execute the work activity 8. Periodic readiness checks 9. Post-job review 1. ID the work activity 2. ID the hazard level 3. Prepare the IWD 4. Validation walk-down

U N C L A S S I F I E D Operated by the Los Alamos National Security, LLC for the DOE/NNSA Slide 6 The IMP also addresses Environmental protection and safeguards & security Responsible Line Manager (RLM) role Enhanced RDL management of facility coordination and work-area hazards A graded approach IWM training requirements Use of an automated Job Hazard Analysis (JHA) Tool Standing and Qualified-Worker IWDs

U N C L A S S I F I E D Operated by the Los Alamos National Security, LLC for the DOE/NNSA Slide 7 IWM Roles and Responsibilities Responsible Line Manager (nominally, a group leader or equivalent) – “Owns” individual work activities and develops IWDs – Delegates key roles to Preparer and PICs – Is subordinate to RDL work control authority Responsible Division Leader – Provides oversight and approval of work activities in his or her facility – Establishes mechanisms to coordinate all activities, to manage collocated and aggregate hazards, and to help ensure activities are within ES&H and security facility authorizations Work is authorized via approval of the IWD by both the RDL and the RLM

U N C L A S S I F I E D Operated by the Los Alamos National Security, LLC for the DOE/NNSA Slide 8 IWM Issues Identified through Assessments and Investigations Inconsistent implementation across the Laboratory Lack of understanding and application of the IWM Process (Workers not thinking before doing work) – Inadequate integration of different organizations performing work – Inadequate integration of hazards (e.g.radiological, confined space) Lack of worker and SME involvement Problems persist in culture, behavior, work-floor implementation, and engagement in the IWM process

U N C L A S S I F I E D Operated by the Los Alamos National Security, LLC for the DOE/NNSA Slide 9 Initiatives Underway to Improve the Integrated Work Management Process LANL has assembled an IWM Improvement Team consisting of two representatives from each AD, KSL and PTLA to define needed changes/revisions to IMP (7/27/06) – Representatives conducted focus group meetings in their organizations – Identify the most critical issues to address to improve the IWM process (9/6/06) – Develop solutions and revise IMP 300 – Develop implementation strategy and improvements – Issue a LANL-wide IWM Implementation Improvement Plan that will clarify requirements and guidance for consistent implementation (1/12/2007) – Self assessments and institutional oversight plan (1/12/2007)

U N C L A S S I F I E D Operated by the Los Alamos National Security, LLC for the DOE/NNSA Slide 10 Issues Identified by Focus Groups and IWM Improvement Team FM/FOD have different requirements for the contents of IWDs. There should be a minimum set of requirements. Need a process that encourages critical thinking at every step along the way… teach people how to think and/or reward them for doing so. Variations of the work control process and the way it's implemented exist across many of the divisions. Workers and SME’s need to be involved in the scope and hazard analysis process.

U N C L A S S I F I E D Operated by the Los Alamos National Security, LLC for the DOE/NNSA Slide 11 Issues Identified by Focus Groups and IWM Improvement Team Workers hesitate to make important changes noticed after signatures have been obtained because it may require redoing the signature approval process, Need to reevaluate the Qualified Worker Program.  JHA tool seems facilitate lack of worker involvement.  Roles and responsibilities relative to the work control process are not clearly defined.  Next Step: These issues will be prioritized by the IWM Improvement Team and solutions developed

U N C L A S S I F I E D Operated by the Los Alamos National Security, LLC for the DOE/NNSA Slide 12 Additional Initiatives Underway to Improve the Integrated Work Management Process Identify, train, and assign to each Facility Owning Director (FOD) one or more IWM specialists to provide assistance to IWD preparers in the tenant and FOD organizations. 12/22/2006 Identify divisions/groups engaged in high hazard/complex operations, determine the need for dedicated IWM specialists, and develop a resource loaded schedule 3/30/2007 Develop and provide special training for PICs involved in high hazard or complex work (e.g.multi-organizational projects) 12/22/2006

U N C L A S S I F I E D Operated by the Los Alamos National Security, LLC for the DOE/NNSA Slide 13 Additional Initiatives Underway to Improve the Integrated Work Management Process LANL is instituting employee driven safety committees to: – Enhance worker involvement in safety and security improvements – Develop safety goals and objectives – Determine a Lab-wide approach for Behavior Based Safety – Develop a path forward for VPP Train managers in Human Performance Improvement and Performance Based Leadership LANL has completed a new ISMS Description Document