1 Book Cover Here Copyright © 2015, Elsevier Inc. All rights Reserved Chapter #19 Supervising across Generations Security Supervision and Management Theory and Practice of Asset Protection, 4th Edition

2 Copyright © 2015, Elsevier Inc. All rights Reserved The Changing Landscape of Work The workforce is comprised of four separate groups Veterans Baby boomers Generation X Millennials

3 Copyright © 2015, Elsevier Inc. All rights Reserved Addressing Intergenerational Dynamics Veterans Baby boomers Generation X Generation Y Generation Z

4 Copyright © 2015, Elsevier Inc. All rights Reserved Workplace Characteristics After carefully reviewing the uniqueness and differences of each individual group one can better understand their motivations, their thinking patterns, their behaviors, and specific expectations required in managing such a diverse workforce.

5 Copyright © 2015, Elsevier Inc. All rights Reserved C-Suite Priorities Three important aspects occupy senior leader’s attention People Process Profit People are the most important

6 Copyright © 2015, Elsevier Inc. All rights Reserved C-Suite Priorities Supervisors should be culturally astute Supervisors must lead by reducing and resolving conflicts in the workspace Supervisors must communicate effectively Employees need to feel valued

7 Copyright © 2015, Elsevier Inc. All rights Reserved Valuing Diversity Diversity in the workplace is necessary to create a competitive economy in a globalized society

8 Copyright © 2015, Elsevier Inc. All rights Reserved Women as Leaders Astute leaders and supervisors will harness female aspirations and talents by helping them develop into productive leaders Women are the fasting growing professional in the workforce More women attend and graduate college than men, and are entering the workforce at higher levels

9 Copyright © 2015, Elsevier Inc. All rights Reserved Managing Generations Successfully Each generation has a distinctive culture and expectations of their managers and supervisors

10 Copyright © 2015, Elsevier Inc. All rights Reserved Emerging Trends Extreme longevity New media ecology Rise of smart machines and systems Computational world A globally connected world

11 Copyright © 2015, Elsevier Inc. All rights Reserved New Media Ecology New communication tools require new media literacies beyond text Recorded data has the potential of becoming the new boundary for deciding one’s moral compass and introduces a concept called, “Always on Video”