Managing Systems Administrators By Tom Blackerby Technical Manager Collective Technologies Inc.

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Presentation transcript:

Managing Systems Administrators By Tom Blackerby Technical Manager Collective Technologies Inc.

Overview What are these folks? How can management achieve success with SAs, NAs & DBAs Who out there manages System Administrators Now?

What are they? Technical Professional ? IACWG Skillsets Business Impact Motivations

Technical Professional ? Focused Education, Training, & Experience Researcher Architect Teacher Leader Practitioner

IACWG Skillsets Industry Advisory Council Working Group Presentation highlights

Business Impact Invisible or introuble Technology Content Intellectual Property e-E V E R Y T H I N G !

Motivation Job Satisfaction Compensation Recognition Nerf Weaponry

Skillsets of the Systems Administration Profession

Typical Professional Skills Administration Research Training Practitioner

Roles and Responsibilities Job Descriptions Training and Certification Tools

How can management make them a success? Identify Planning Execution

Identify Knowledge Tools Techniques

Planning Cost Center vs. Profit Center Role of Computing in your Business Significance in Business Processes Increase Awareness Planning is always the key!

Execution Recognize Recurring Operations vs. Strategy Development? Be an Advocate Succeed together Be part of the Business!

Summary Find out what they like to ingest Spoon feed them with affection Clip their claws occasionally Make sure their sandbox doesn’t get too full of SH**!