ERICSA 51 st Annual Training Conference & Exposition ▪ May 18 – 22 ▪ Sheraton Greensboro ▪ Greensboro, North Carolina Electronic Document Exchange: The Latest and Greatest in Interstate Communication Kerry Newcombe, OCSE/Northrop Grumman Jan Raffauf, Indiana DCS Child Support Bureau Debbie Packard, Illinois HHS Department of Child Support Services

ERICSA 51 st Annual Training Conference & Exposition ▪ May 18 – 22 ▪ Sheraton Greensboro ▪ Greensboro, North Carolina Electronic Document Exchange

ERICSA 51 st Annual Training Conference & Exposition ▪ May 18 – 22 ▪ Sheraton Greensboro ▪ Greensboro, North Carolina EDE Demo

ERICSA 51 st Annual Training Conference & Exposition ▪ May 18 – 22 ▪ Sheraton Greensboro ▪ Greensboro, North Carolina Indiana IV-D Background  State administered/county operated  Highly judicial  92 counties  Approximately 300,000 cases  Average 320 new UIFSAs/month

ERICSA 51 st Annual Training Conference & Exposition ▪ May 18 – 22 ▪ Sheraton Greensboro ▪ Greensboro, North Carolina Indiana EDE – Getting Started  State Registry  Setup scanning & doc storage  Drafted procedures  Played with it  Modified procedures

ERICSA 51 st Annual Training Conference & Exposition ▪ May 18 – 22 ▪ Sheraton Greensboro ▪ Greensboro, North Carolina Indiana EDE – Getting Started  Counties  Involved county Field Consultants  Webmail with EDE Guide to counties  Start: 1 county downloading unsolicited docs  Revised procedure

ERICSA 51 st Annual Training Conference & Exposition ▪ May 18 – 22 ▪ Sheraton Greensboro ▪ Greensboro, North Carolina Indiana EDE – Getting Started  92 Counties  Add 5-10 counties per week  Field Consultant talks with counties  Monitor downloading  Send everything from State Registry through EDE  Send certified docs by US Mail  Scanning equipment

ERICSA 51 st Annual Training Conference & Exposition ▪ May 18 – 22 ▪ Sheraton Greensboro ▪ Greensboro, North Carolina Expanding Indiana EDE Usage  Expanding County Usage  Sending Requests  Downloading Responses  Responding to Requests  More Document Types  More States  Enhancements

ERICSA 51 st Annual Training Conference & Exposition ▪ May 18 – 22 ▪ Sheraton Greensboro ▪ Greensboro, North Carolina Indiana Lessons Learned  Start small, but START!  Stay flexible and revise  It’s pretty simple!

ERICSA 51 st Annual Training Conference & Exposition ▪ May 18 – 22 ▪ Sheraton Greensboro ▪ Greensboro, North Carolina Illinois’ Business Case Proposal  EDE application moved into production August 20, 2012  The assumption was made that EDE would:  Allow states to begin building a case or initiate actions more quickly  Assist workers by having critical CSE documents readily available  Aid workers in determining next case action

ERICSA 51 st Annual Training Conference & Exposition ▪ May 18 – 22 ▪ Sheraton Greensboro ▪ Greensboro, North Carolina Illinois’ Business Case Proposal  Sharing a limited number of imaged documents would:  Facilitate the design and development process  Suggested documents include  Birth certificates  Affidavits of paternity  Court orders  Genetic test results

ERICSA 51 st Annual Training Conference & Exposition ▪ May 18 – 22 ▪ Sheraton Greensboro ▪ Greensboro, North Carolina EDE User Roles There are 4 user types that can be assigned to workers: Role Type Code Role Name Role Description SU Requestor This role may perform the following functions: - Make a request - Download requested documents - Upload unsolicited documents SV ResponderThis role may perform the following functions: - Respond to a request - Download unsolicited documents - Assign a request to self - Release a request previously assigned to self

ERICSA 51 st Annual Training Conference & Exposition ▪ May 18 – 22 ▪ Sheraton Greensboro ▪ Greensboro, North Carolina EDE User Roles Role Type Code Role Name Role Description SW Requestor and ResponderThis role may perform the following functions: - Make a request - Respond to a request - Download requested documents - Upload unsolicited documents - Download unsolicited documents - Assign a request to self - Release a request previously assigned to self

ERICSA 51 st Annual Training Conference & Exposition ▪ May 18 – 22 ▪ Sheraton Greensboro ▪ Greensboro, North Carolina EDE User Roles Role Type Code Role Name Role Description SX Superuser This role may perform the following functions: - Make a request - Respond to a request - Download requested documents - Upload unsolicited documents - Download unsolicited documents - Assign a request to self

ERICSA 51 st Annual Training Conference & Exposition ▪ May 18 – 22 ▪ Sheraton Greensboro ▪ Greensboro, North Carolina Contact Information  Jay Butler, OCSE, Northrop Grumman (615)  Kerry Newcombe, OCSE, Northrop Grumman (540)  Jan Raffauf – Project Manager, Indiana Department of Child Services; (317)  Debbie Packard, Public Service Administrator, Illinois; (815) 987−7977