Scrap

Let’s play a game Give words with the first letter given S: C: R: A: P:

Lesson 4: Write

A complaint letter has five sections - Situation - Complication - Resolution - Action - Politeness States the reason for writing Mentions the problem Makes a suggestion Ends the letter politely Talks about future action Hoi – Tra loi Example: I am writing to ……

Unit 6: The environment Lesson 4: Write I/ Reading the letter

trucks This is Mr Tran Vu Nhat. And he is angry because some often stop in front of his house forrefreshment But when the truck drivers leave, the street is always covered with trash So he wrote a complaint letter to the director of L&P company in Ho Chi Minh City.

26 Tran Phu Street Hanoi October 9, 2003 The Director L& P Transport Company 431 Le Loi Boulevard HCMC Dear Sir/ Madam, I would suggest that your company should tell your drivers to all the trash on the ground before leaving. I am writing to you about the short stop of your trucks around my house on their way to the north. I look forward to hearing from you and seeing good response from your company. When the trucks of your company have a short break on the streets around my house, the drivers have left lots of garbage on the ground after their refreshment. When the trucks leave the place, the ground is covered with trash and a few minutes later there is and. Your faithfully, Tran Vu Nhat clear up smell flies I/ Reading the letter

Label each section with the appropriate letter: S, C, R, A, or P I would suggest that your company should tell your drivers to clear up all the trash on the ground before leaving. I am writing to you about the short stop of your trucks around my house on their way to the north. When the trucks of your company have a short break on the streets around my house, the drivers have left lots of garbage on the ground after their refreshment. When the trucks leave the place, the ground is covered with trash and a few minutes later there is smell and flies. Yours faithfully, Tran Vu Nhat I look forward to hearing from you and seeing good response from your company P C A R S

Answer the questions 1. What does Mr Nhat complain about ? 2. What problems does he mention ? 3. What does he suggest ?

Unit 6: The environment Lesson 4: Write I/ Reading the letter II/ Writing

These days, many people begin to catch fish in the lake behind your house. What makes you worried most is they use electricity to catch fish A lot of small fish died and floated on the water surface. Other animals such as frogs, toads and even birds also died from electricity shock waves You think that local authorities should prohibit and fine heavily anyone catching fish in this way II. Writing: 1. Situation:

A complaint letter has five sections - Situation States the reason for writing - ComplicationMentions the problem - ResolutionMakes a suggestion - ActionTalks about future action - Politenessends the letter politely

Dear Mr. President, I am writing to you about the catching of fish of many people in the lake behind my house. I am very worried because they use electricity to catch fish. After a short time they left the lake, a lot of small fish died and floated on the water surface. Other animals such as frogs, toads and even birds also died from electric shock waves. I would suggest the local authorities should prohibit and fine heavily anyone using this way of catching fish. I look forward to hearing from you and seeing the protection of environment from the local authority. Sincerely, 2. Write:

Homework 1.Nowadays, many factories flow polutted water into Hong River. Write a complaint letter to the authorities about that problem. 2.Prepare fo Language focus