dministrative nformation ervices A I S website François BRIARD / AS-CIS

2/18 18 April, 2000François Briard / AS-CIS Agenda What is our business How we designed our website How we structured our website Which tools we use What is our site current usage What is the next step Our business Site design Site structure Site usage Tools Agenda

3/18 18 April, 2000François Briard / AS-CIS Our business All Corporate Administrative Applications Site design Site structure Site usage Tools Agenda Our business provided by AS-CIS, AS-IDS, AS-SAS, AS-DI-OP (both purchased and developed in-house) Support from applications to database and hardware levels

4/18 18 April, 2000François Briard / AS-CIS Site design - Users ~3000 AIS users –central services (HR, SPL, FI…) –divisional secretariats –...any person at CERN ~60 AIS members –developers –support staff –systems staff –partners from other divisions Site structure Site usage Tools Agenda Our business Site design

5/18 18 April, 2000François Briard / AS-CIS Site design - Content AIS users –Applications: documentation, FAQ, desktop –Projects: follow up, minutes –Support page –Business map and site map AIS members –Technical and maintenance documentation –Project and development notes –Systems status and operations –Internal communication –Procedures, recommendations –Web authoring resources and guidelines Our business Site structure Site usage Tools Agenda Site design

6/18 18 April, 2000François Briard / AS-CIS Site design - Purpose AIS users –Keep up to date –Different ways to find out information –Unique entry point for AIS –Ease the feedback –Reduce 1st line support AIS members –Enforce standards –Concentrate on web pages content –Ease the transfer of knowledge –Avoid loss of information –Avoid duplicate development effort Our business Site structure Site usage Tools Agenda Site design

7/18 18 April, 2000François Briard / AS-CIS Site design - Miscellaneous Web standards Supported authoring tool (Mac + PC) Coherent and logical presentation and navigation throughout the site Multiple ways of finding information Changing content (home page) Integrated with AIS news Coherence with existing web applications Simple site administration Migration from existing sites Our business Site structure Site usage Tools Agenda Site design

8/18 18 April, 2000François Briard / AS-CIS Site design - Page layout Our business Site structure Site usage Tools Agenda Site design Banner Content [Toolbar] Footer (copyright, author, date, feedback) Logo (AIS or application) [Menu]

9/18 18 April, 2000François Briard / AS-CIS Site structure Our business Site usage Tools Agenda Site design Site structure “Service oriented” structure (<> hierarchical structure) Secured internal part Shared resources in identified places Leave some freedom under certain level

10/18 18 April, 2000François Briard / AS-CIS secured Site structure Our business Site usage Tools Agenda Site design Site structure projects applications support manpower businessmap images, utilities... edh bht... leaves webhrt... internal development applications + projects systems databases meetings utilities...

Short visit of the site François BRIARD / AS-CIS

12/18 18 April, 2000François Briard / AS-CIS Tools Tools - Choice Our business Site usage Site structure Agenda Site design Requirements –“Clean” HTML and W3C standards –Openness vs proprietary solutions (server + client) –Runs on Mac and PC –Supported at CERN –Complete control over structure –Between 500 & 1000 pages –Future evolution of the site Tests –Followed Web Office list of recommended toolsWeb Office list –Selected and tested: FrontPage 98 Visual Page NetObjects Fusion Dreamweaver

13/18 18 April, 2000François Briard / AS-CIS Production Server Tools Tools - Configuration Our business Site usage Site structure Agenda Site design Shared Development Copy

14/18 18 April, 2000François Briard / AS-CIS Tools Tools - Main functionalities Our business Site usage Site structure Agenda Site design Templates –provides blank pages with predefined layout –author focuses on content –automated maintenance Library items –“objects” commonly used across the site (menus, toolbars, banner…) Templates and Library items are “hard coded” on each page Cascading Style Sheet –W3C standard –author do not take care of fonts, colors...

15/18 18 April, 2000François Briard / AS-CIS Tools Tools - Site management Our business Site usage Site structure Agenda Site design Publishing using FTP Shared working copy –easier file access management –same configuration as production server DW version 3 offers new functions –synchronization –update dates –objects

Short demo of Dreamweaver usage François BRIARD / AS-CIS

17/18 18 April, 2000François Briard / AS-CIS Site usage Site usage - Statistics Our business Site structure Agenda Site design In production since Sept Grown from 5000! 40’000 visits and 260’000 page hits from 10’000 hosts Most visited: –applications documentation –projects updates –manpower (who’s who) –internal site Initial development effort: x man/month Current resources assigned: 1 appointed webmaster + Web Steering Committee + Authors Tools

18/18 18 April, 2000François Briard / AS-CIS Site usage Site usage - What next? Our business Site structure Agenda Site design AIS newsletter (soon) AIS portal (project) More integration with AIS applications Qualitative feedback tool Administrative “wizards”? Archive management? Tools