Strategic Human Resource Management

I. HR Management and Competitive Advantage A. Goals of HR Management 1. Productivity 2. Quality and Service B. Strategic and Operational Roles of HRM 1. Strategic Role of HR Management 2. Operational Role of HR Management

Strategic and Operational Roles of HR Management w Recruiting and selecting for current openings w Conducting employee orientation w Reviewing safety and accident reports Resolving employee and complaints and grievances w Administering employee benefits programs Corporate Vice- President of Administration Administrative, short-term maintenance- Oriented Operational w Human resource planning Tracking evolving legal issues Assessing workforce trends and issues Engaging in community economic development Assisting in organizational restructuring and downsizing w Advertising on merges or acquisitions Managing compensation planning and strategies CEO / Global, long-run, innovative Strategic Typical Activities HR Often Reports to Focus Role

II. The Current Environment of HR Management A. Economic and Employment Shifts 1. Occupational Projections to 2005 2. Education & “Knowledge Jobs” B. Education and Training New Training Methods Training for Future Jobs and skill More Accurate Skill Assessment Remedial & Literacy Training Programs Employers Become Active Partners

II. The Current Environment of HR Management (Cont) C. Organizational Restructuring 1. Reengineering 2. Downsizing 3. Outsourcing D. Demographics and Diversity E. Balancing Work and Family 1. Family Composition 2. Care of Dependents 3. Changes in Family & Work Roles

HR Management Activities Equal Employment Opportunity Compliance Productivity Quality Service Staffing Recruiting Selection Equal Employment Opportunity Compliance HR Development Orientation Training Employee development Career planning Performance appraisal Compensation and Benefits Wage/ salary administration Incentives Benefits Employment and labor/ Management Relations Health, safety and security Employee rights and HR policies Union/ management relations HR Planning and Analysis HR Planning Job analysis HR information and assessment systems Legal Social Political Economic Technological External Environment Forces Cultural/ Geographic

III. HR Management Activities A. HR Planning and Analysis B. Equal Employment Opportunity Compliance C. Staffing D. HR Development E. Compensation and Benefits F. Employee and Labor/Management Relations