FAPPO Meeting November 5, 2004 Jacksonville, FL. 2 DMS Mission FY 03-04 To become a customer focused agency providing effective and efficient services.

Slides:

Advertisements

Similar presentations

Fostering A Positive School Culture Through Collaborative Administrative Practices A Framework for Excellence: The Role of Administration.

Advertisements

Projects and Change - And the role HR plays Cathy Wagner Tom Algeo Peter Shears www. changeprojects.com.au

Working for Warwickshire – Competency Framework

HR Manager – HR Business Partners Role Description

Page 1 Service Organization Overview October, 2006 Oakland Unified School District Redesign Oakland Unified School District.

GRC©bridgegroupllc. The Challenge PoliticalAdministrative.

Lee County EMS Customer Satisfaction Survey Design for Six Sigma (DFSS) February 23, 2007.

MyFloridaMarketPlace: Project Overview MyFloridaMarketPlace.

Building Manager Training Presentation UCF Creed Integrity, scholarship, community, creativity, and excellence are the core values that guide our.

MODULE 2. CUSTOMER SERVICE By Dale Pfeiffer. Session Learning Objectives Customer Service Understand the Basics of Customer Service Understand the 7-Steps.

How to do Business with the CDC Presented By Curtis L. Bryant, Small Business Specialist.

Procurement Transformation State of North Carolina

Core Performance Measures FY 2015

Procurement Strategic Planning Process Transformation Procurement Risks and Opportunities Procurement Process Capabilities & Interdependencies Key Strategic.

1. SITA’S TRANSFORMATION PATH TO MAXIMIZE ICT VALUE TO GOVERNMENT Keynote address by Ms Nontobeko Ntsinde Acting Chief Executive Officer State Information.

Approaches to talent management

PRESENTATION TO THE STRATEGIC PLAN STEERING COMMITTEE Priorities for an Engaged Community of Employees TRU People Make Things Happen.

MyFloridaMarketPlace Purchasing Opportunities.  Doing Business with Florida  Register with MFMP  State Term Contracts  Transparency  Resources Page.

Purchasing Directors’ Meeting June 8, Purchasing Directors’ Meeting June 8, 2006 Agenda Staff Changes Wireless Voice & Data Review of GSA Training.

1 FDIC Corporate University Aligning Learning With Corporate Objectives March 2006.

Identity & Purpose Desired State Vision 2012 Target Achievements Projection into the external environment Key Successful factors / Value Drivers / Internal.

Core Performance Measures FY 2005

Global IT Planning & Analysis

2008 Indiana State Personnel Department Conference Presented by Krista F. Skidmore, Esq., SPHR, President Strategic Doing—A Model to Align and Execute.

Learn how at centerpartners.com. An Insight Throughout our 13 years in business we have always thought of ourselves as more than a “call center”. To us,

Assessing Capabilities for Informatics Enabled Change: The LISA Toolset Informatics Capability Development LISA – Local Health Community Informatics Strategic.

Module 2.1 Finance and Administration Cabinet Organizational Changes and Agency Impact March

Merging university departments, schools and faculties Piers Brissenden School of Health Sciences University of South Australia.

Human Resource The Recruitment Agency. ABOUT US HRRA (Human Resource Recruitment Agency) is an independent company specializing in staff recruitment since.

INTERMEDIATE: SFFMA OBJ – – hrs credit received.

Purchasing Directors’ Meeting December 9, :00 P.M. State Purchasing.

DAS: State Controller's Division1January 2010 Department of Administrative Services State Controller’s Division Updated January, 2010.

Choosing to be Great. Our Guiding Principles These principles form the foundation of our organization. They represent the best of what we aspire to in.

Quality Counts!! GOAL “Provide our customers with the highest levels of quality and service in all aspects of PTO operations”

1102 Contract Specialist as a Business Manager Debbie Bartlett Defense Acquisition University.

DMS Leadership Team Meeting September 23, :00 a.m. – 11:30 a.m.

University of Florida Purchasing Services Budget Request March 12, 2013 Lisa Deal, Purchasing Director.

© The Delos Partnership 2005 Dairygold Workshop Supplier Relationship Management.

Principles & Values Partnership Expertise Teamwork Leadership Goals & Strategies Vision/Mission.

Chapter 2 Contributing to the Service Culture

FAPPO Meeting Ft. Lauderdale April 20, 2004 State Purchasing.

Ohio Housing Finance Agency – Strategic Priority Culture Initiative Ohio Housing Finance Agency Strategic Priority Culture Initiative.

Purchasing Directors’ Meeting July 13, Purchasing Directors’ Meeting July 13, 2006 Agenda Whip Around Statutory Changes: HB 1369, SB 2518 State.

Federal Strategic Sourcing Initiative U.S. General Services Administration FSSI Office Products II “ OS2 in a Box” Implementation Kit.

Purchasing Directors’ Meeting April 8, Purchasing Directors’ Meeting April 8, 2004 Agenda Welcome / Meeting Overview NASPO Update Operations Update.

Purchasing Directors’ Meeting November 9, :00 P.M. State Purchasing.

Pre-Decisional Involvement

Purchasing Directors’ Meeting

1 NASA Office of Procurement NASA Procurement Tenets April 15, 2008 SMC Brief Bill McNally Assistant Administrator for Procurement.

Integrated QHSE Policy Statement Kloeckner metals UK is the largest mill independent multi metal stockholder & distributor in the UK and Ireland, and a.

Business and Finance Strategic Planning Agenda Introduction Overview: B&F Strategic Plan Discussion: B&F as one B&F Values with Behaviors.

DGS Town Hall with Director Fred Klass October 3, 2011.

There are 6 main components to Care Provider’s Committed to Quality Program: Visionary Leadership Mission Statement Customer Satisfaction Employee Satisfaction.

U.S. Department of Agriculture eGovernment Program Smart Choice Pre-Select Phase Transition September 2002.

Small Business Programs Tatia Evelyn-Bellamy Director Small Business Division Small Business Center February 2016.

Welcome to Creating a Positive Customer Experience Observe Share Do.

Personal Leadership Serving Customers Managing Resources Leadership Serving Customers Serving Customers Managing Resources Managing Resources Working for.

IMPLEMENTING THE APPROPRIATE PMO FOR MY ORGANIZATION Karen Walkup, PMP September 26, 2007.

1 KM Track Overview & Gaining Value from Knowledge -- Knowledge Management (KM) and the Contracting Professional Breakout Session # 119 Name: Gaining.

The Cultural Transformation of USDA: Results and Implementation.

 In Ned law are a company that provides strategic consulting and management, composed of a team of high academic and social esteem, focused on optimization,

IT Governance at the SCO

DMS Office of Efficient Government Kick Off Meeting.

General Services Department

Service Development at Aalto University Key Enabler for Aalto's Academic Mission Mari Svahn.

GENERAL SERVICES DEPARTMENT Facilities Management Division PROOF-NM Project (Process Re-engineering & Optimization of Operations & Maintenance Functions.

Welcome and Introductions Orlando, FL January 29-31, 2019

DEVELOPING A HIGH PERFORMING FEDERAL WORKFORCE THROUGH INTERAGENCY COLLABORATION Randy Bergquist Chair, Interagency Chief Learning Officer Council.

MAZARS’ CONSULTING PRACTICE Helping your Business Venture Further

General Services Department State Purchasing Division

Presentation transcript:

FAPPO Meeting November 5, 2004 Jacksonville, FL

2 DMS Mission FY To become a customer focused agency providing effective and efficient services in order to better enable state agencies and employees to deliver the Governor’s priorities to the people of Florida. FY To deliver resource saving solutions to our customers in order to enable them to better serve the people of Florida.

3 State Purchasing Mission Operations Mission To provide effective program support to all state agencies in order to deliver resource saving solutions to our customers. State Purchasing Mission To gladly deliver useful and innovative purchasing services in order to provide effective program support to all state agencies.

4 State Purchasing Mission Tasks Deliver state term contracts that provide the right commodities and services at lower cost Improve quality of state term contract presentation Support completion of MFMP roll-out Retire legacy systems Assist CFEG procurements Implement centralized vendor performance rating system Implement centralized contract management system Implement internal processes and procedures (paperless) Complete next waves of training and certification

5 State Purchasing Mission Fred’s Part in the Plan I commit to lead State Purchasing in fulfilling the Secretary’s mission and executing his key initiatives. I will ensure that division employees have the vision, resources, and desire necessary to achieve our goals. Last year we drew a wealth of purchasing talent to our division; this year I will ensure that collectively it is put to its highest and best use to drive quality improvements in all we do. I will tirelessly resist surrendering gains to date. In all my interactions with our constituents and with employees, I will exercise the highest degree of fairness, respect, and integrity.

6 State Purchasing Mission Charles’ Part in the Plan I commit to developing high performance teams that will define, create and implement excellent State Term Contracts for executive agencies and other customers. I will take responsibility for ensuring these contracts provide best value for the State, are easy to use and are enthusiastically embraced by our customers. I will support/provide training and development activities for individuals and teams. I will take a visible and active leadership role in supporting MFMP and strategic sourcing.

7 State Purchasing Mission Steve’s Part in the Plan I commit to coach, mentor and manage my direct reports to ensure their continued professional development and understanding of the strategic sourcing and MFMP methodologies. I will ensure that each new state contract awarded will increase value to the customers and reduce overall cost to the State. I will ensure that the value to the customer is achieved at the highest level possible with each agreement put in place. I commit to take the time to involve myself with my teams, the individuals on those teams, and the customers we support. I will strive to build trust, support and credibility with my direct reports and my customer base.

8 State Purchasing Mission Russ’s Part in the Plan I will provide effective leadership in state purchasing operations, providing staff with the tools, insight and information necessary to enable them and myself to accomplish the mission. I will personally play a hands-on role in delivering appropriate parts of the mission. I will enthusiastically support other program areas in carrying out their missions.

9 State Purchasing Mission Goals (Measures) Achieve 5% cost savings over last price paid on all contracts awarded this year for similar products and services. Achieve an average 28% savings over MSRP for all contracts. Increase customer satisfaction by 20% (compared to SP survey FY 03-04) Facilitate three CFEG initiatives through Gate 2 (procurement) and into Stage 3 Deliver two new innovations –eForms solution –centralized vendor performance rating system

10 State Purchasing On-line Contact Information

11 State Purchasing On-line Contact Information

12 State Purchasing Contact Information Fred Springer, Director Russ Rothman, Chief of Operations Charles Covington, Chief of Purchasing (Transportation, Facilities & Supplies) Steve Hall, Chief of Purchasing (Technology, Office Equipment & Services)