ENGAGING HIGH PERFORMANCE TEAMS
Sustaining Team Performance - a Framework Role Clarity Alignment to Goals Leadership Innovation Feedback Notes: Recognition & Reward Goals Team Maturity ACTIVITIES page 2
Team Roles UPPER LEFT UPPER RIGHT LOWER LEFT LOWER RIGHT Measure outcomes, effectiveness Analyse data, information Generate new ideas Experiment, continuously improve LOWER LEFT LOWER RIGHT Notes: Plan and organise to achieve results Produce and final products service Communicate - persuade, clarify ideas Manage relationships in and across teams ACTIVITIES page 3
Leveraging Team Synergy Share information Communicate maturely (no blame; focus on issues) Clarify roles and accountability boundaries
Leveraging Team Synergy Solve problems together Learn from team successes and mistakes Manage conflict maturely (focus on solutions)
How to Inspire Teams Demonstrate personal commitment “I really believe……..” Spell out what is required “I need you to……..” Sell the Benefits “and when you do…money/fame/recognition
Team Engagement Terrorists Volunteers Prisoners Upset….not happy Notes: ACTIVITIES page 7