Hiring A Worker

As we go through the following list of characteristics, write down each title. Then decide how important that quality is to you when hiring your employees… RATE each one from 1-10

Honesty Can you leave money with this person? Can you leave money with this person? Will he steal from your store? Will he steal from your store? Will he be honest with his time card? Will he be honest with his time card? Will she walk into the backroom to text her boyfriend while YOU are paying her? Will she walk into the backroom to text her boyfriend while YOU are paying her?

Or….

Integrity Will your employee do what she says she is going to do? Will your employee do what she says she is going to do? Will she bad mouth you to other employees? Will she bad mouth you to other employees? Will she say she is doing one thing and really be doing another? Will she say she is doing one thing and really be doing another?

Or…

Reliability When your employees don’t show up, you MUST show up, no matter what is planned. When your employees don’t show up, you MUST show up, no matter what is planned. Does she call in sick all the time for personal reasons? Does she call in sick all the time for personal reasons? Is he late a lot? Is he late a lot? If you don’t have enough workers, your customers will not be satisfied, and might not buy or return to buy the next time. Will she come to work when she’s supposed to? If you don’t have enough workers, your customers will not be satisfied, and might not buy or return to buy the next time. Will she come to work when she’s supposed to?

Or…

Resourcefulness Do you want an employee who is able to figure out what to do when a problem arises – or one who has to stop at every small question and ask you without trying to figure it out on his own? Do you want an employee who is able to figure out what to do when a problem arises – or one who has to stop at every small question and ask you without trying to figure it out on his own? What if there’s a small “break” with no customers. Do you want an employee who will pick up a broom and sweep – not because he is told to, but because he notices that it needs to be done. What if there’s a small “break” with no customers. Do you want an employee who will pick up a broom and sweep – not because he is told to, but because he notices that it needs to be done. Will ask questions that will help the job get done, not sit around and wait for help. Will ask questions that will help the job get done, not sit around and wait for help. Knows WHEN to ask a question. Knows WHEN to ask a question. “Solve more problems than you create” “Solve more problems than you create”

Or…

Friendly - Approachable Would you hire a worker who had a constant frown? Would you hire a worker who had a constant frown? How about one who was rude occasionally? How about one who was rude occasionally? How about one who was moody – happy one day and nasty the next? How about one who was moody – happy one day and nasty the next? Fits in with the culture of the business? Fits in with the culture of the business? SMILES SMILES

Or…

Initiative Will you be willing to keep an employee around who sees a problem (say a big mess by the self-service coffee area) and walk by without fixing it? Will you be willing to keep an employee around who sees a problem (say a big mess by the self-service coffee area) and walk by without fixing it? Do you want your employees to wait around to be told what to do? Do you want your employees to wait around to be told what to do?

Or…

Time Manager Do you want your employees to think carefully about using their time before starting tasks? Or are you willing to hire somebody who doesn’t use their time well. Do you want your employees to think carefully about using their time before starting tasks? Or are you willing to hire somebody who doesn’t use their time well. Will you require that your employee do all tasks assigned within the time assigned? Will you require that your employee do all tasks assigned within the time assigned? Will you tolerate an employee who sits around and waits for you to tell them what to do? Will you tolerate an employee who sits around and waits for you to tell them what to do?

Or….

Clean and Healthy Would you tolerate drug usage? Would you tolerate drug usage? Do you want an employee who has bad body odor or dirty clothes? How about T-shirts with slogans on them which might offend your customers? Do you want an employee who has bad body odor or dirty clothes? How about T-shirts with slogans on them which might offend your customers? Brushed hair, clean teeth, clean hands? Brushed hair, clean teeth, clean hands? How about excessive jewelry or weird tattoos/piercings? How about excessive jewelry or weird tattoos/piercings?

Or…

Flexibility Is able to switch from one task to another as needed. Is able to switch from one task to another as needed. Doesn’t insist upon doing things one way. Doesn’t insist upon doing things one way.

Or…

Respectful Listens to instructions when you give them. Doesn’t have to ask questions that already answered. Listens to instructions when you give them. Doesn’t have to ask questions that already answered. Will not create or maintain gossip in the work environment. Will not create or maintain gossip in the work environment. Doesn’t badmouth you to other workers, or talk badly about other workers. Doesn’t badmouth you to other workers, or talk badly about other workers. Treats machinery and equipment carefully Treats machinery and equipment carefully

Or…

Willing to learn Willing to learn new things. Willing to learn new things. Willing to work hard to perfect tasks. Willing to work hard to perfect tasks. Willing to stretch his or her own personality to better your work place. Willing to stretch his or her own personality to better your work place.

Or…

Now comes the hard part – try to put them in order – what is your most important one, to what is your least important one.

Stop

What local businesses want to see in you to HIRE YOU Smile Smile Friendly Friendly Complete and accurate resume and paperwork Complete and accurate resume and paperwork Willingness to be flexible Willingness to be flexible

What local businesses want to KEEP YOU Fit in to the personality of the business Fit in to the personality of the business Leave your personal problems outside of the door. Leave your personal problems outside of the door. Be friendly with customers and each other Be friendly with customers and each other BE ON TIME for every shift BE ON TIME for every shift Pay attention – learn every day Pay attention – learn every day Work hard at multi-tasking Work hard at multi-tasking Be able to work unsupervised Be able to work unsupervised Academics are secondary to personality and work habits Academics are secondary to personality and work habits Have good judgment – THINK! Have good judgment – THINK!

What will get you fired Missing shifts or constantly calling in sick Missing shifts or constantly calling in sick Being late Being late Stealing/theft/dishonesty Stealing/theft/dishonesty Customer complaints Customer complaints Drama on the job Drama on the job

Work Habits - The End