Automating Government With Quickbase Chris Willey Interim CTO District of Columbia Government

Quickbase

The Need Lots of small to mid-size business problems Time to market Little or no budget Normal solution: unmet needs

The Solution Manageable by business user Cloud-based Secure Cheap Not just for “throwaway apps”

Quick Stats In About 18 Months: 3,200 active users 12+ agencies 225 database applications 2.3GB of data 39GB of file attachments ………all for about $250,000

Quick Stats 2 $8M+ in savings overall Majority of apps built by same developer One example: 1 day, $0 vs. 30 days, $70k

Rethinking The SDLC Sub-100% solution viability Implementation simplicity rules Hyper-agile

Standard Process Gather requirements up front working with business users Technical resources develop code Technical resources test code with input from business users Deploy to production, final signoff from business users Maintenance/bug-fix cycle once application is operational

Problems Formal development process o Requires strong business need to justify effort and cost o Simple applications may not be worth implementing o Long Cycle Time Input from Business Process mainly at inception, changes could require restarting process

Co-Development Process Initial training by OCTO consultants to help determine if this approach is appropriate and best delivery platform Business users take primary responsibility of developing application Application is immediately put to work and enhanced as needed OCTO provides technical development of more complex features as well as guidance and additional training

Co-Dev Advantages Business Process drives development o Focus is on what is needed to get work done not on technical details o Business users feel empowered & engaged o Less waiting on technical resource availability No need for formal deployment o Application is immediately useful o Additional features can be added quickly and as needed

What is it used for? Project/task management Executive dashboards Workflow tracking and reporting Case management Trouble ticket systems Employee evaluations Lots more……..

Inventory Data

Project Data

Financial Data

Dashboards

DCPS: The Problem Large volume of court cases Consent decree requirements High visibility and cost of failure

DCPS: The Solution Quickbase case management tool

DCPS: The Result Up and running in 2 weeks Multi-dimensional view Maintained by non-technical analyst More secure & more collaborative

Conclusion