ND 911 Association Preparing for NG9-1-1 2/24/2010

Overview Brief Description of NG9-1-1 Status of NG9-1-1 Standards PSAP advantages with NG9-1-1 ND Conduciveness for an NG9-1-1 Deployment What can I do to Prepare / Help? Questions

NG9-1-1 Today (E9-1-1) Tomorrow (NG9-1-1) A PSAP is connected to its service area via analog 911 trunks “Enhanced” PSAPs operate on the MSAG, 911 database, and Selective Router for call delivery and Automatic Location Identification (ALI). Tomorrow (NG9-1-1) A PSAP will be connected to its service area via a digital network infrastructure. Calls will be routed to the PSAP based on GIS information (service boundaries, geodetic coordinates, and civic address information) PIDF-LO will be the replacement to ALI

E9-1-1 Diagram (Landline)

Wireless Phase II Diagram

NG9-1-1 (All Call Types)

State of NG9-1-1 Standards Standards do exist for “High Level” Design “i2” – The bridge between E9-1-1 / Phase I/II to NG9-1-1. “i3” – A complete NG9-1-1 environment Standards underway to address the details ECRF LIS LVF Industry Collaboration Event (ICE) testing has demonstrated that the design does work Although still missing some details of implementation

PSAP advantages with NG9-1-1 Call Set up is immediate True Next Generation 9-1-1 will eliminate call setup . All information related to the call is actually packaged with the call Eliminate any chance of abandoned calls Provides advanced information when the call is received. Mapping SMS CAD

PSAP Advantage with NG9-1-1 Database is completely GIS based Single point of entry vs. maintaining GIS and MSAG Eliminates any chance of error between multiple databases Mitigates resources Eliminates the requirement for personnel to keep up the MSAG and other databases. Mitigates any chance of discrepancies with only one database to worry about Mitigates any chance that a entry is missed or wrong because of faulty data entry.

PSAP Advantages with NG9-1-1 Shared Resources will lower costs and provide full PSAP to PSAP back up Mapping, CAD and other resources can be shared between PSAPs at the server level With a Secure IP Network all that is really required at the PSAP is a server and a telephone. With a secure IP network, any given PSAP can effectively provide coverage for any other PSAP

PSAP Advantages with NG9-1-1 NEXT GENERATION 9-1-1 will save small community PSAPs It will allow them to fully share equipment and database costs between PSAPs, while retaining local first responder functionality. A 24/7 PSAP can back up a PSAP that does not have the resources or personnel to provide that level of service. It will lower the costs of database management and provide full access to county data when they want or need updates. It will offer the ability to deal with any kind of 9-1-1 call from any device.

ND Conduciveness for an NG9-1-1 Deployment Size Population is relatively low, number of service providers is low, etc. State-wide implementation is a realistic goal Network Network connectivity exists, work to be done to ensure reliability, identify suitable network Data Major GIS data collection effort has been authorized This GIS data is necessary to replace the MSAG and SR

What can I do to Prepare / Help? Embrace change Necessary to increase the level of service to the impaired Necessary to address new forms of communication Necessary to extend the capability of 9-1-1 Get Educated Need to be able to recognize what NG9-1-1 is and what it is not Any money spent on non-NG9-1-1 items will only slow the process of NG9-1-1 deployment Get Involved Once you become familiar with NG9-1-1 it is important that you provide input

What can I do to Prepare / Help? Page 2 Encourage Participation in the Statewide Seamless Base Map Talk to Commissioners, Mayors, Addressing Authorities, GIS Personnel, etc. Opportunity to finally capture your local government’s addressing foundation (if you haven’t already done so). NG9-1-1 provides a backup solution in case your PSAP goes down Consistent data spread amongst the PSAPs Identify your addressing problems NOW and resolve them during the Statewide Seamless Base Map project Identify a resource you plan to commit to the project to make sure your county is captured correctly

Questions