OASIS/PeopleSoft Communication and Coordination Meeting February 6, 2008

U n I v e r s I t y T e c h n o l o g y O f f I c e, A r I z o n a S t a t e U n I v e r s I t y Max’s Ramblings Beginning of the semester PeopleSoft peers. PeopleSoft Application Days IT Priority Group/Councils Operations Transition No More OASIS

U n I v e r s I t y T e c h n o l o g y O f f I c e, A r I z o n a S t a t e U n I v e r s I t y

Training Update New Training Available ASU Advising tracking BPG (on track/ off track) EPM Basics – online (instructor-led coming soon) I-9 form class – online New Manager Self Service BPGs – Additional Pay, Promotion Approach to Video – Two Venues –YouTube ASU Training Channel Wide audience Tolerant of small screen size Based on top help desk tickets and/or time of year –Blackboard Media Server and HTML Menu More focused audience Need larger screen view Based on common topic (XML publishing, Department Pos Mgr, etc) CRM Open Houses For Current CRM agents Held at all campuses – Tips, tricks for using CRM effectively and efficiantly 30 minute presentation, 60 minute Q&A Work on Website –February – Put in 2008 content, remove OASIS branding –March – May – Move content methodically to techbase wiki Move content one content page at a time Put redirect on page for 6 months to tech base page when content is moved. End of life website in August.

U n I v e r s I t y T e c h n o l o g y O f f I c e, A r I z o n a S t a t e U n I v e r s I t y

Student Administration Milestones -UGA is working hard, using new reverse engineering logic -Starting to tackle electronic transcripts more (Docufide, EDI from Maricopa) -Orientation for Fall 2008 starts on March 10 th -GAARP – Graduate Admissions Application ReWrite Project – using new technologies

U n I v e r s I t y T e c h n o l o g y O f f I c e, A r I z o n a S t a t e U n I v e r s I t y Student Administration Milestones - Summer enrollment started -Fall Term activation and Appointments are in progress. Enrollment Starts March 3 -eAdvisor reporting including first round of holds to students -Academic Status Reports – Faculty start Feb 11 -Census was Monday – Data Cleanup has been in earnest -Undergrad Advisor Committees is going well and will be up March 1 st.

U n I v e r s I t y T e c h n o l o g y O f f I c e, A r I z o n a S t a t e U n I v e r s I t y CRM Completed Dashboard Nearing completion of Field Services Performance Monitoring and improvements New project – Installed products New project – Quality Management New deliverable – Customer Survey New priorities set this week