Click to edit Master title style Click to edit Master subtitle style Intrado © 2005 V9-1-1 Building a Foundation Matt Wilson 1/1/2006

August VoIP E9-1-1: Why the Challenge for 9-1-1? Where is the caller? –Inherent Functionality of VoIP Which PSAP should receive the call? –Approximately 6,000 plus PSAPs across the country How to get the call to the PSAP? –Approximately 500 Selective Routers (Dedicated network) What information to deliver with the call? –Public Safety Needs

August Technical and Business Needs for Comprehensive Coverage 1.Selective router access agreements to deliver the call natively through the infrastructure SR Access is only one piece of the puzzle service provider provisioning agreements for call routing instructions Shell record provisioning and management 3.Network connectivity to deliver VoIP customer records to the PSAP call delivery on behalf of VSPs to delivery voice and data to the PSAP

August Technical and Business Needs for Comprehensive Coverage and E Key Components to E9-1-1 for VoIP Coverage 1.Selective Router Access SR Access is only one piece of the puzzle Agreements required to deliver call natively 2.ALI Provisioning Agreements with service provider for call routing instructions Shell record provisioning and management 3.ALI Steering and Network connectivity Agreements to deliver VoIP customer records to the PSAP call delivery on behalf of VSPs over Intrado Network

August V9-1-1 MSAG Valid Address Delivery to the Dispatcher The importance of MSAG delivery with VoIP –MSAG address is used by the PSAP to trigger downstream processes and that can include dispatch decisions based on understanding of location of MSAG address vs. civil address –CPE and equipment at the PSAP are configured for receipt of MSAG valid addresses and Civil delivery could cause truncation leading to dispatch problems Delivering an MSAG valid address requires close cooperation with regional/local jurisdictions –Requests for changes/adds to individual county coordinators –Close communication between Intrado Data Analysts and the jurisdiction enable up to date MSAG –Ongoing maintenance required due to changes from new build-outs on streets and relevant changes to addressing Intrado averages over 500,000 updates to the database on a daily basis –Many of the changes require MSAG updates on behalf of the jurisdiction involved The delivering calls to the PSAP without the MSAG valid address to the PSAP falls short of what is required for public safety class E9-1-1 for VoIP

August Solution Requirements Consistent with existing FCC Order Comprehensive 1) Native Network Call Delivery 2) Full MSAG Address Management 3) Call Routing Determination MSAG-valid address and call back number provided to PSAP (Enhanced for VoIP) Fits with public safety process and procedures Nationwide deployment plan

August 20057

8 Comprehensive V9-1-1 Service Scaleable and Flexible VPC functionality – Integrate with Customers Existing Network Connectivity –Provisioning of subscriber records –Call routing capabilities –Dynamic ALI and ALI steering –pANI (ESQK) administration and assignment –24x7 support infrastructure Call Delivery Capability –Provide regionally distributed access points for aggregating VoIP traffic into the Intrado V9-1-1 Mobility Services network for easy handoff of VoIP calls on behalf of our VSPs –Flexible Inbound interface options (PRI and SIP Handoff) –Enables delivery of calls to selective routers on behalf of VSPs

August Thank You! Questions & Discussion

August