“This presentation is for informational purposes only and may not be incorporated into a contract or agreement.” The following is intended to outline our general product direction. It is intended for information purposes only, and may not be incorporated into any contract. It is not a commitment to deliver any material, code, or functionality, and should not be relied upon in making purchasing decision. The development, release, and timing of any features or functionality described for Oracle’s products remains at the sole discretion of Oracle.

“This presentation is for informational purposes only and may not be incorporated into a contract or agreement.” THE INFORMATION COMPANY

Nadeem Syed Vice President Supply Chain Planning Development Oracle Global Order Promising Provide accurate and reliable commitments to your customers

“This presentation is for informational purposes only and may not be incorporated into a contract or agreement.” TRADITIONAL ORDER PROMISINGADAPT YOUR BUSINESS MODEL The Problem With Existing Practices Adapt new strategies Average lead times are inaccurate Get visibility to all demand and promise based on supply chain availability and capabilities Promises are either too aggressive or too conservative Consider all of the constraints in your extended supply chain Difficulty supporting mass customization Promise complex configurations Difficulty supporting key customers requiring differentiated service Provide reliable and accurate allocated commitments to customers Difficulty supporting multiple methods of order capture globally, 24x7 Provide reliable zero downtime reliability

“This presentation is for informational purposes only and may not be incorporated into a contract or agreement.” Traditional Approach Inaccurate order promising, poor visibility to supply chain constraints Long planning cycles Supply PlanningBatch Order Promising Distribution plans Sales Mfg. Paper orders Tier 2 Tier 1 CUSTOMERSSUPPLIERS Production plans Manufacturing plans Paper “Best guess” promise date Disconnected supply planning process  Poor customer service – Time consuming batch order promising process – Low level of automation  Inaccurate promise dates – No visibility to global supply chain constraints – No integration between execution and planning  Reduced profitability – No ability to allocate supply to your most profitable customers or channels Customer support

“This presentation is for informational purposes only and may not be incorporated into a contract or agreement.” A Better Approach: Global Order Promising Integrated promising, planning, and execution with zero downtime  Improved customer service – Real-time reliable order promising process – High degree of automation  Accurate promise dates – Global visibility to manufacturing, supplier, and transportation capacity  Increased profitability – Ability to allocate supply to your most profitable customers or channels – Measure accuracy to drive improvements Constrained global supply plan Supply Planning Zero downtime ATP engine Automated Exceptions Real-time Order Promising Single holistic plan Business Intelligence Sales Customer support Mfg. Manufacturing Portal Tier 2 Tier 1 CUSTOMERSSUPPLIERS

“This presentation is for informational purposes only and may not be incorporated into a contract or agreement.” How Delivers

“This presentation is for informational purposes only and may not be incorporated into a contract or agreement.” Oracle Advanced Planning Complete e-business planning solution Collaborative Planning CP Sales and Operations Planning From short-term to long-term From detail to summary CP SC Exception Management PS Production Scheduling ASCP Distribution Planning GOP Global Order Promising ASCP Supply Chain & Manufacturing Planning IO Inventory Optimization DP Demand Planning SCI Supply Chain Intelligence Develop Market Sell Order Plan Procure Make Fulfill Service Maintain Finance HR Projects All Product, Customer, & Supplier Information SNO Network Design

“This presentation is for informational purposes only and may not be incorporated into a contract or agreement.” Oracle Global Order Promising Customer examples  Global leader in network infrastructure  Every order for every router sold worldwide goes through GOP  Complex order promising problem – Product and channel allocation rules, Extensive use of ship sets in an assembly to order environment, High volumes  Semiconductor manufacturer  Material and resource constraints (CTP) across virtual supply chain – Sales people promise orders online in seconds – Reduced supply chain response time for critical products by 92%  World leader in hearing instrument components  Global planning instance with2 Locations in the US, 1 Location in Europe, 5 Locations in Asia – Mixed mode manufacturing: make to stock, make to order, configure to order – Global order promising against 1 central plan

“This presentation is for informational purposes only and may not be incorporated into a contract or agreement.”  Promise accurately and reliably  Manage key customer and channel commitments  Promise orders globally with zero downtime  Promise complex configurations  Respond to changing conditions Enables you to… Oracle Global Order Promising

“This presentation is for informational purposes only and may not be incorporated into a contract or agreement.” Promise More Accurately And Reliably  Promise orders based on: – Material availability – Manufacturing capacity – Supplier capacity – Transportation capacity  Global statement of availability – All facilities, material, resources, and suppliers  Drive fulfillment decisions based on demand and supply plans – Promise based on optimal supply decisions  Automatically recommend substitute products With Supply Chain ATP, CTP, and CTD

“This presentation is for informational purposes only and may not be incorporated into a contract or agreement.” Promise More Accurately And Reliably  Users can quickly configure the rules that control valid distribution points for customers – Define available distribution points, including priority  Minimize setup by assigning detailed rules on an exception basis – Rules can be customer, customer site, or region specific – Automate where to ship products from Sourcing rules and assignment sets

“This presentation is for informational purposes only and may not be incorporated into a contract or agreement.” Promise More Accurately And Reliably  Configure availability check as extensive as needed for your business – How many levels of the supply chain – Which components – Critical bottleneck resources only Highly configurable

“This presentation is for informational purposes only and may not be incorporated into a contract or agreement.” Global Capable To Promise (CTP) OEM Customers (East) Typical scenarios  Check for availability across multiple levels of bill of materials, multiple echelons of a distribution network, or both simultaneously SCENARIO 1 - MANUFACTURER Customers SCENARIO 2 - DISTRIBUTOR Customers (West) Customers (East) DC West Central DC DC East Suppliers Rank 2 Rank 1

“This presentation is for informational purposes only and may not be incorporated into a contract or agreement.”  Promise accurately and reliably  Manage key customer and channel commitments  Promise orders globally with zero downtime  Promise complex configurations  Quickly respond to changing conditions Enables you to… Oracle Global Order Promising

“This presentation is for informational purposes only and may not be incorporated into a contract or agreement.” Allocated Available to Promise  Allocate available supply and capacity – By channel, customer, or product – Priority and stealing rules  Manage commitments to key customers – Reserve availability for key customers – Ensure spot demand does not jeopardize commitments Manage allocations to customers, regions, or channels

“This presentation is for informational purposes only and may not be incorporated into a contract or agreement.” Allocated Available to Promise  Define allocation rules multiple ways – By customer class – By demand class – Based on demand priorities in the plan  Enforce demand priorities as decided in Sales and Operations Planning – Priorities assigned in demand planning control supply planning – Allocation can be based on supply plan Defining allocation rules

“This presentation is for informational purposes only and may not be incorporated into a contract or agreement.” Allocated Available to Promise  S&OP Decision: “Allocate 40% of supply to High Tech and 60% of supply to Retail customers” Example WITHOUT Allocation WITH Allocation DemandSales order20High Tech SupplyWork order25 SupplyPurchase order 35 ATP for High Tech and Retail 40 New orders are promised as they come in; No guarantee that Retail customers will get 60% of the allocation DemandSales order20High Tech SupplyWork order10(40% * 25) SupplyPurchase order 14(40% * 35) ATP for High Tech4 SupplyWork order15(60% * 25) SupplyPurchase order 21(60% * 35) ATP for Retail36 New orders are promised as they come in; Retail customers will get 60% of the allocation

“This presentation is for informational purposes only and may not be incorporated into a contract or agreement.” Allocated Available to Promise  World’s leading producer of aluminum  Multiple business units use allocated available to promise to manage their business  Typical example: manage the allocation to classes of demand – Contract demand: demand with a contractual commitment of availability to customers – highest priority – Forecast demand: demand that customers have provided forecast visibility but no commitment has been made – second priority – Spot demand: unforecasted demand or demand above customer forecast – lowest priority Customer example - Alcoa

“This presentation is for informational purposes only and may not be incorporated into a contract or agreement.”  Promise accurately and reliably  Manage key customer and channel commitments  Promise orders globally with zero downtime  Promise complex configurations  Quickly respond to changing conditions Enables you to… Oracle Global Order Promising

“This presentation is for informational purposes only and may not be incorporated into a contract or agreement.” Run new plan Zero Downtime Global Order Promising  Zero downtime – No order promising downtime when underlying supply chain plan is refreshed – No sales order is lost, automatically re-promise sales orders against new plan  Open, reliable, and scalable – Engine runs inside the database – No memory models to load! – Multi-threaded – Integrated with OM, iStore, and Call Center – Easily integrate with legacy systems Guaranteed uptime and consistency via patent-pending architecture Current plan Promise Orders CopyRunCopy ? ? ? ? ? ? ? New plan Downtime or Inaccurate orders Typical Approach Oracle Approach Current plan Promise Orders Run new plan CopyRun Sync & Re- promise New plan Swap

“This presentation is for informational purposes only and may not be incorporated into a contract or agreement.” Zero Downtime Global Order Promising  Leader in test devices, chemical analysis tools, and semiconductors – Performing multi-level capable-to-promise – Greatly reduced expedite orders with accurate order promising dates – Moved from batch to online order promising – Increased customer satisfaction of key strategic customers by using allocated ATP – 24x7 worldwide order operation with ‘zero downtime’ CTP – Meet customer requirement by utilizing substitute components Customer example – Agilent Technologies

“This presentation is for informational purposes only and may not be incorporated into a contract or agreement.” Zero Downtime Global Order Promising  Access from any place, anywhere, anytime – Order management – Configurator – Call Center – Quoting – i-Store – Legacy systems  Scalable and reliable – Database-centric architecture – Multi-threaded – 24x7 support – No ATP data is lost Provide consistent availability for any method of order capture

“This presentation is for informational purposes only and may not be incorporated into a contract or agreement.”  Promise accurately and reliably  Manage key customer and channel commitments  Promise orders globally with zero downtime  Promise complex configurations  Quickly respond to changing conditions Enables you to… Oracle Global Order Promising

“This presentation is for informational purposes only and may not be incorporated into a contract or agreement.” Promise Complex Configurations Sub- Model ATO Model Distributors OEM Sub- Model ATO Model  Tight integration with Oracle Configurator and Order Management enables accurate order promising of complex configurations  Sourcing and availability can be dependent on the options selected during configuration  Multiple levels of models, including outsourced configurations are supported Support mass customization Customers Suppliers

“This presentation is for informational purposes only and may not be incorporated into a contract or agreement.” Promise Complex Configurations  Promise accurate availability for complex configurations – Multiple levels across multiple organizations including outsourcing – Option specific sources – Option dependent resources – Supplier capacities for models  Reuse existing configurations – Global ATP for ATO models and ATO items – Match during ATP and pre-configuration forecast consumption Mass Customization

“This presentation is for informational purposes only and may not be incorporated into a contract or agreement.” Promising Complex Configurations  Global manufacturer of ATMs, retail equipment and other complex products – NCR promises all of their orders for complex configure to order products with Oracle Global Order Promising – The configurations can span multiple levels of configured products produced by multiple manufacturing facilities – Some configured products are outsourced to contract manufacturers – Planned orders created during the capable to promise check are released that same day Customer example – NCR Corporation

“This presentation is for informational purposes only and may not be incorporated into a contract or agreement.”  Promise accurately and reliably  Manage key customer and channel commitments  Promise orders globally with zero downtime  Promise complex configurations  Quickly respond to changing conditions Enables you to… Oracle Global Order Promising

“This presentation is for informational purposes only and may not be incorporated into a contract or agreement.” Backlog Management  Provides ability to easily manage existing Sales Orders (SO) – Filter and reprioritize selected SOs – Process the SOs in a batch mode – Take actions (reschedule / cancel) based on system highlighted exceptions  Embedded simulation capability – Manually adjust the processing sequence – Schedule in a simulated mode – Accept changes based on the results of simulation  Extensive graphical capability – Workbench for viewing results and taking necessary actions – Tree structure and tabs for easy drill downs – Pegging information is readily available Rapidly respond to changing conditions

“This presentation is for informational purposes only and may not be incorporated into a contract or agreement.” Backlog Management  Initial order promising is FIFO for the individual order against total or allocated availability  Promise or re-promise a group of orders in a priority sequence – Priority rules allow you to sequence orders by date, margin, or other rules – Sequence can be overridden to prioritize specific important customer orders  Filters enable you to select the subset of your backlog to reschedule Filter backlog orders Rules-based sequencing ATP Check Review exceptions Update orders Manage Backlog

“This presentation is for informational purposes only and may not be incorporated into a contract or agreement.” Supply Chain and Manufacturing Planning Collaborative Planning Demand Planning DP Inventory Optimization IO Global Order Promising GOP CP ASCP Sales and Operations Planning Forecast Customer forecast Order forecast Constrained plans Supplier capacity Time-phased safety stocks Forecast and demand variability Supply commits Order forecast Network Design SNO Forecast scenarios Production Scheduling Planned orders Supply schedule Sourcing rules Sourcing rules Today Coming Leverage integration at incremental investment Integrated, yet Modular PS CUSTOMERS PLANNING PROCESS SUPPLIERS Safety stock targets

“This presentation is for informational purposes only and may not be incorporated into a contract or agreement.” Summary

“This presentation is for informational purposes only and may not be incorporated into a contract or agreement.” Oracle Global Order Promising Integrated promising, planning, and execution with zero downtime Constrained global supply plan Supply Planning Zero downtime ATP engine Automated Exceptions Real-time Order Promising Single holistic plan Business Intelligence Sales Customer support Mfg. Manufacturing Portal Tier 2 Tier 1 CUSTOMERSSUPPLIERS

“This presentation is for informational purposes only and may not be incorporated into a contract or agreement.”  Promise accurately and reliably  Manage key customer and channel commitments  Promise orders globally with zero downtime  Promise complex configurations  Respond to changing conditions Enables you to… Oracle Global Order Promising

“This presentation is for informational purposes only and may not be incorporated into a contract or agreement.” Integrated planning, promising, and allocation Superior order promising architecture with zero downtime Complex configuration support Fully integrated with execution Why Oracle !

“This presentation is for informational purposes only and may not be incorporated into a contract or agreement.” A Q & Q U E S T I O N S A N S W E R S

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