The Librarianless Library: Heresy or Reality? Heather Knights Systems & Applications Manager University of Hertfordshire, UK

Scene setting 3 campuses 3 teams do ordering and cataloguing Self check at two campuses

Philosophy at UH…. If we can get someone / something else to do the work we will

Why we went this way Reduction in staffing Need to use existing staff more effectively Cataloguing backlog 12 months

Examples Acquisitions Cataloguing Authority control Table of Contents data ILL Self issue

Acquisitions Item ordered via EDI through Acquisitions Item supplied Item received Bib record downloaded Item available for use

Acquisitions in More Detail Item ordered  Scratch record from suppliers database used for PO  EDI message includes loan status  EDI file sent each morning

Acquisitions in More Detail Item supplied  Bib record acquired by supplier from BL / LC or  Item sent for original cataloguing  Fully processed

Acquisitions in More Detail Item received in Acquisitions  Full bib record downloaded from supplier’s database  Visual check of bib record  Item record created  In processing status removed  Item ready for use

Cataloguing 99% new items supplied with bib record Download record from another library Original cataloguing last resort 1 full time cataloguer, 3 part time Back log 1-2 weeks at most 8800 items added last year

Authority Control No in-house authority control File of newly added bibs sent to Marcive each month Upgraded bib record created Records imported using Pbulkimport New bib record overwrites previous record

Table of Contents (ToC) Data File of newly added bibs sent to Blackwells North America each month ToC data merged in Upgraded bib record created Records imported using Pbulkimport New bib record overwrites previous record

Table of Contents (ToC) Data

Inter Library Loans Patrons fill out request form on OPAC  Different forms for books, journal and copyright cleared requests Request sent straight to British Library  No mediation MARC record created & imported  Data captured from OPAC request

Inter Library Loans PO created using embedded order data Macro used to place hold for patron and ILL team Item received in Acquisitions Discharged in circulation  Item available notices sent out

Self Issue and Return 3M 6210’s Used for all issue and return transactions except  Magnetic media  Short loans  Reserved items  Inter Library Loans

Self issue 80% issues are via self-issue terminals issues last year For all loan stock except short loans Self service offered 8.30am – 9.45pm Backup plan if 6210s unavailable

Returns 80% returns are via self-return Self service offered 8.30am – 9.45pm Book drop service outside of these hours

The Future Create ‘Centres of Excellence’  Item location determined by DDC number Embedded order data for all POs