Chapter 2Administrative Office Management, 13th Ed1 ADMINISTRATIVE OFFICE MANAGEMENT Chapter 2 Handling Administrative Management Challenges

Chapter 2Administrative Office Management, 13th Ed2 Administrative Career Job Titles  Administrative Assistant  Administrative Manager  Administrative Information Specialist  Administrative Receptionist  Desktop Publishing Graphics Specialist  Executive Assistant  Help Desk Specialist

Chapter 2Administrative Office Management, 13th Ed3 The ‘InfoTech’ Worker In general, a worker’s primary activities are gathering, creating, manipulating, storing, and distributing INFORMATION related to products, services, and customer needs.

Chapter 2Administrative Office Management, 13th Ed4 Employee Monitoring in the Workplace n n Monitoring Computer & Internet Usage - -Involves using computers to observe, record, and review an individual’s use of the computer n n Examples of Monitored Activities - -Internet Use, Telephone Use, Messages, Computer Files, Computer Use, Telephone Conversations, Voice Mail Messages

Chapter 2Administrative Office Management, 13th Ed5 Stages of Career Development

Chapter 2Administrative Office Management, 13th Ed6 Professional Growth Opportunities “The Why’s” ? WHY Join a Professional Organization? -Network with others with similar career interests as yours. - Acquire skills and professional certifications WHY Develop a Mentoring Relationship? - It gives you someone with whom you can freely talk through problems, analyze and learn from your mistakes, and celebrate your successes.