SIM362 Sean Christensen System Center Service Adam Hall System Center Orchestrator

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Presentation transcript:

SIM362 Sean Christensen System Center Service Adam Hall System Center

MOM 2005 RTM 2005 MOM 2005 SP OpsMgr 2007 RTM 2008 OpsMgr 2007 SP OpsMgr 2007 R OpsMgr OpsMgr 2007 R2 – CU1, CU2, CU3, CU4

Infrastructure Monitoring (OS, SQL, IIS) Infrastructure Monitoring (OS, SQL, IIS) Application Monitoring (.NET, J2E) Application Monitoring (.NET, J2E) End User Experience (Synthetic Transactions) End User Experience (Synthetic Transactions) Infrastructure Monitoring (Network) Infrastructure Monitoring (Network) Consistent UX (Console, Web, SharePoint) Consistent UX (Console, Web, SharePoint)

ITIL ® COBIT ® MOF ® Automation Standardization Compliance Self-service

Work Items Configuration Items Knowledge Configuration Management DB Integration Centralized Data Storage Automation Interfaces IT Data Warehouse

ITIL ® COBIT ® MOF ® Automation Standardization Compliance Self-service Response & Remediation in line with criticality of Business Services. Consistent view of Services & Infrastructure Consistent delivery of services offered Consistent view of Services & Infrastructure Consistent delivery of services offered Choice & Control with Flexibility Embedded in the every day.

OpenView Operations HP Service Manager Software Make your IT service desk enterprise strength Service Manager..

Request ID VM Size VM Dis k … CR345 3 Large8GB… CR346 0 Small1GB… CR375 0 Small4GB… CR276 2 Med5GB… VM IDVM Name … VM233… VM234… VM235… VM236… Disk ID… 33434… 33435… 33436… 33437… Job ID … 6655… 6657… 6659… 6670… Protection Group … LargeVMs… SmallVMs… … MedVMs… VM ID VM Dis k 8GB 1GB 4GB 5GB VM Name VM233 VM234 VM235 VM236 VM Name VM233 VM234 VM235 VM236 VM Size VM Dis k Large8GB Small1GB Small4GB Med5GB Get Clone Requests Clone VMs Add Storage To Each Create Advertisement Protect VMs

Event Mgmt Service Desk Asset/CMDB Configuration Virtual Security Storage Server Network Monitor for request Initiate Change Create Deployment Clone VM Create Disk Create Server Join Network Connect Disk to VM Associate Server to Service Update CMDB Close Request Incident Response Change & Compliance Provisioning Application Service Management VM Lifecycle Management

Every customer has at least one scenario that Opalis answers!

Lets do some Demo!

Adam Hall Orchestrator Jason Buffington Operations Mgr Sean Christensen Service Manager

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