Genre Analysis. Writing Business s Genre Analysis.

Slides:

Advertisements

Similar presentations

FORMATTING MEMORANDUMS & ELECTRONIC MAIL MESSAGES

Advertisements

AO- 2 (part 2 of 2) Pass + Send. Receive. Reply. Forward. With more than 1 attachment.

.  The sender and recipient(s) of an message do not have to be online at the same time. When one person sends a message, it is stored on an.

Parts of a Memorandum.

Etiquette This is my slideshow about tools and etiquette that help you to communicate with others in a business context. By Jake Alaia.

{ Etiquette Handbook. Feature Creating an Font, colour and sizes etc Sending an Sending using Cc Sending using Bcc Creating a signature.

Genre Analysis and Business Communication. Business Communication Business communication adheres to certain standards. How well you conform to those standards.

Cover Letters Project Mentor New Jersey City University

Evidence By Jordan Shurety. This I where you write who you are going to send the to. Cc in an means carbon copy or courtesy copy. You.

This is group I have made.  Deleted all the s we didn’t need to clear out our .  Then created folders for the s we would receive.

Business Memo purpose of writer needs of reader Memos solve problems

Anya Brookman. How to create a new message Unwanted messages Folders Messages you have sent to someone Logging out when you have finished sending.

COMPUTER TECHNOLOGY Electronic Mail Advantages of Using Less intrusive than a phone call Cheaper and faster than a letter Less hassle than a.

2.02 Reading/Comprehension skills

Slide 1 Electronic Communication 2.01: Recall components of electronic communication.

Information guide.

Other Forms of Technical Writing . 2 DEFINITION.

Chapter 6 Routine Messages.

etiquette Etiquette s always go to any of the following: Staff

EE x12 Technical Reports Writing Lecture 6 Dr. Essam Sourour Faculty of Engineering Alexandria University 1.

evidence By Sam Phillips. evidence Sending and replying.

Dylan Bayliff. Contents: 1- Sending s & Using etiquette 2- Staying safe and Accessing 3- Open s 4- Replying to s 5- Setting up contacts.

This is a presentation, It will show all I have leaned about .

 Subject: The topic you are talking about. So they understand what it is a about and explain to the point.  clients usually display it in a.

Introduction to Business Writing: Effective Business s

Evidence Including tools and etiquette.

Making enquieries Letter of enquiry (inquiry). Making inquiries = asking for information.

McGraw-Hill/Irwin Copyright © 2012 by The McGraw-Hill Companies, Inc. All rights reserved.

2 Importance of s Time – is quicker than snail mail Convenience –Can be sent from notebooks to handhelds improving client accessibility Internal/External.

Chapter: 5 Introduction to Messages and the Writing Process.

Writing and Speaking for Engineers-Honors Basics of Memos, , and Business Letters.

A subject line is the topic of the so the recipient of the has a preview of what the is about. It will be no longer than a couple.

Preparing s Using Etiquette Lesson A4-3.

Business communications. The Basics Writing Business Messages Planning Composing Revising.

Preparing s Using Etiquette. Learning Objectives Define . List the parts of an and an header. List rules for etiquette.

Create a new then select the options tab. Setting high/low importance.

Technical writing October 24th , 2012.

Professional Communications Mrs. Lopez-Wyatt. Why is etiquette important? We interact more with written word and the number of users and usage rates.

ETIQUETTES “ - when it absolutely positively has to get lost at the speed of light.”

Etiquette Paige Cross. Home Creating a new Fonts, colours, sizes etc Sending an Send using CC Send using BCC Create a signature Include.

Tiffiany Rios.  Communicating in the workplace can be confusing if you are not given guidelines.

Creating a Resume. Why Write a Resume? Highlight your positives Sell yourself Show professionalism.

How to set up an account- Non-Technical Aimee Lilley.

 Explored what the differences were between formal and informal language  Proof read a formal and informal letter  Write a formal and informal letter.

1 Memos and East Clarendon High School. 2 Using Templates  When you open a blank document in Word, you are actually working in a template called.

Memos and Letters Prof. Q. Overview  Memo Basics  Tone  Parts  Format  Types of Memos  Letter Basics  Tone  Parts  Formats  Types of Letters.

Technical Writing CM1401. MEMO (Memorandum) Hard Copy - paper Soft Copy - Electronic Functional Layout Subject line, Headings at the top, no salutation,

Mrs. Burnette Good Afternoon!

NEXT. Creating An Changing The Type Using CC Using BCC Creating A Signature Attaching A Picture Making It Important Requesting A Receipt How To.

STANAG 3 WRITING Memos. SLP 3 writing - format Formal letter, memo approximately 150 words Recommended time: 30 minutes Composition approximately 250.

BUSINESS LETTERS AND MEMOS. Recipients LettersMemos s External Audience XX Internal AudienceXX.

Presented By:- Ashish kathuria Nishchal Mittal Mahendra kumar verma Satya pratap singh Devansh Vijay.

Types of Letters Personal, Business, and . What is a personal letter?  Letter to family and friends  Written more like conversations  Can use.

Objectives.  is short for electronic mail.  It allows you to quickly send a message to anyone else in the world as long as they have their.

LETTERS, MEMOS, & S WHAT MAKES THEM DIFFERENT? THREE MESSAGES ENG 371 LUKOWSKI.

Definition of a Memo A memo is a short for “memorandum” (Latin: “something to remember”). A memo is a document used for communication within a company.

Introduction to Workplace . s  Are perhaps the most common and widely-distributed forms of communication in workplaces today  Generally transmit.

Business Letters and Memos

Writing Professional WRITING RIGHT.

Communications.

Letters, Memos, and Correspondence.

Good morning! My name is Sarah

Creating a Resume.

Writing a Professional

Presentation transcript:

Writing Business Emails

Genre Analysis

Headings originated from memos follows memo format varies according to email program FROM: TO: CC: BCC: DATE: ATTACHMENTS:

Headings FROM: generated automatically TO: put in principal receiver’s email CC: (Carbon Copy) put other receivers here. No limit. BCC: (Blind Carbon Copy) use to protect privacy of receivers or when sending a copy to a superior without receiver’s knowledge DATE: generated automatically ATTACHMENTS: generated automatically

Headings FROM: generated automatically TO: put in principal receiver’s email CC: (Carbon Copy) put other receivers here. No limit. BCC: (Blind Carbon Copy) use to protect privacy of receivers or when sending a copy to a superior without receiver’s knowledge DATE: generated automatically ATTACHMENTS: generated automatically

Headings FROM: generated automatically TO: put in principal receiver’s email CC: (Carbon Copy) put other receivers here. No limit. BCC: (Blind Carbon Copy) use to protect privacy of receivers or when sending a copy to a superior without receiver’s knowledge DATE: generated automatically ATTACHMENTS: generated automatically

Headings FROM: generated automatically TO: put in principal receiver’s email CC: (Carbon Copy) put other receivers here. No limit. BCC: (Blind Carbon Copy) use to protect privacy of receivers or when sending a copy to a superior without receiver’s knowledge DATE: generated automatically ATTACHMENTS: generated automatically

Headings FROM: generated automatically TO: put in principal receiver’s email CC: (Carbon Copy) put other receivers here. No limit. BCC: (Blind Carbon Copy) use to protect privacy of receivers or when sending a copy to a superior without receiver’s knowledge DATE: generated automatically ATTACHMENTS: generated automatically

Headings FROM: generated automatically TO: put in principal receiver’s email CC: (Carbon Copy) put other receivers here. No limit. BCC: (Blind Carbon Copy) use to protect privacy of receivers or when sending a copy to a superior without receiver’s knowledge DATE: generated automatically ATTACHMENTS: generated automatically

Headings: Subject Line Which is best? What’s wrong with the others? SUBJECT: Testing of fire alarm SUBJECT: Testing of Fire Alarm SUBJECT: The Test of the Hotel’s Fire Alarm

Body Similar to memos Main Point (“bottom-line statement) Necessary Details Statement or Request

Signature Group Basil Fawlty Name Hotel Manager Position Fawlty Towers Hotel Business Organization 13 Main Street, Torquay Physical Location 555-398-0966 Phone Number bfawlty@fawltytowers.com Email Address www.fawltytowers.com Website

How and why is this different?

Keeping it Neutral/Informal Most business email should be neutral or informal. In some cases, formality is desired but you may want to send letter as an attachment. Send messages meant to be printed as attachments.

Keeping it Neutral/Informal Use conversational language NOT... May I take this opportunity to thank you for your kind communication of recent date. BUT... Thank you for writing.

Keeping it Neutral/Informal Use conversational language. NOT... May I take this opportunity to thank you for your kind communication of recent date. BUT... Thank you for writing.

Keeping it Neutral/Informal Use conversational language. NOT... We are in receipt of your letter. BUT... We have received your letter.

Keeping it Neutral/Informal Use conversational language. NOT... We are in receipt of your letter. BUT... We have received your letter.

Keeping it Neutral/Informal Use conversational language. NOT... We are in receipt of your letter. BUT... We have received your letter.

Keeping it Neutral/Informal Use conversational language. NOT... We are in receipt of your letter. BUT... We have received your letter.

Keeping it Neutral/Informal Focus on the reader. NOT... I want to use my computer knowledge in this job. BUT... Your company will benefit from my knowledge of computers.

Keeping it Neutral/Informal Focus on the reader. NOT... I want to use my computer knowledge in this job. BUT... Your company will benefit from my knowledge of computers.

Keeping it Neutral/Informal Focus on the reader. NOT... Our store is open until 10 every night. BUT... You can shop until 10 every night.

Keeping it Neutral/Informal Focus on the reader. NOT... Our store is open until 10 every night. BUT... You can shop until 10 every night.

Keeping it Neutral/Informal Use more active than passive. NOT... We are happy to announce that a new chef has been hired. BUT... We are happy to announce that we have hired a new chef .

Keeping it Neutral/Informal Use more active than passive. NOT... We are happy to announce that a new chef has been hired. BUT... We are happy to announce that we have hired a new chef .

Keeping it Neutral/Informal To form the passive. Start with the OBJECT (the recipient of the action) “We hired a manager.” becomes “A manager...”

Keeping it Neutral/Informal To form the passive. Add the verb “TO BE” (in the right tense) “We hired a manager.” becomes “A manager was...”

Keeping it Neutral/Informal To form the passive. Add the PAST PARTICIPLE (what comes after “I have...”) “We hired a manager.” becomes “A manager was hired.”

Keeping it Neutral/Informal To form the passive. We fired him. We have fired him. He was stealing things. We are investigating it. We will find a new manager. 30

Keeping it Neutral/Informal To form the passive. We fired him. He was fired. We have fired him. He has been fired. He was stealing things. Things were being stolen We are investigating it. It is being investigated. We will find a new manager. A new manager will be found. 31

Keeping it Neutral/Informal Write sentences to be changed to... ...conversational language We are in receipt of your letter. ...a reader focus Our store is open until 10 every night. ...active A manager was hired.