ESCIF De Rijp, Holland 2011 Quality of Healthcare in Europe The agenda of the next decade Marius Buiting.

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Presentation transcript:

ESCIF De Rijp, Holland 2011 Quality of Healthcare in Europe The agenda of the next decade Marius Buiting

History of Healthcare Quality Professional/Educational perspective System/Organizational perspective Proces/Result perspective Patient/Customer perspective Society/Added value perspective

Marius Buiting A better understanding of healthcare quality Input Performance Accountability

Marius Buiting Performance Focus Ambition/passion Learn from best practices Feedback: immediate and visual Lean High trust, low tolerance

Marius Buiting Differences in Europe WestResult NorthBalance SouthChoice EastLearning

Marius Buiting Challenges for the next decade Aging and demography Multimorbidity and chronic diseases What is normal? Scenarios

Marius Buiting The agenda for the next decade Performance and added value Integration and disruption Self management and community Diversity and choice Technology and safety Passion and compassion Entrepeneurship and innovation

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