IPSG, 1st & 2nd December 2005; G. Žurga COMPARATIVE REVIEW QUALITY MANAGEMENT in PUBLIC ADMINISTRATIONS of the EU Member States REPUBLIC OF SLOVENIA MINISTRY OF PUBLIC ADMINISTRATION Dr Gordana Žurga Current Status & Proposal for Continuation

IPSG, 1st & 2nd December 2005; G. Žurga The Contents  Purpose and Goals – the review  Activities Performed  The Usage  Proposal for Continuation

IPSG, 1st & 2nd December 2005; G. Žurga Purpose and Goals  To round the area of Benchmarking with assuring brief and transparent overall picture of the QM approaches, initiatives and tools;  To have accurate and standardized information on QM in PA of the EU MS

IPSG, 1st & 2nd December 2005; G. Žurga The Comparative Review is:  Oriented towards having a transparent matrix of the QM approaches, initiatives and tools in the EU MS;  Standardized information on each country at the broadest level;  Gathering together variety of existing information on QM in EU PAs

IPSG, 1st & 2nd December 2005; G. Žurga Potential Users Any person interested in the QM of EU PAs  To have comparative information;  Seeking for countries (or cases) for his/her Benchmarking activities;  Identifying sources for more detailed information

IPSG, 1st & 2nd December 2005; G. Žurga Fitting in the Benchmarking Model INFORMATION LEARNING APPLICATION EVALUATION Enabling Leading to Measurement Approving Template Protocol for updating EUPAN

IPSG, 1st & 2nd December 2005; G. Žurga Activities Performed  Start of the CR: in February 2005;  Template development: April – July 2005;  Launching the template: 25th July, 2005;  By 30th August 2005, 22 EU MS provided the information; Austria in October 2005;  Publishing the matrix at the EUPAN website: September 2005, 21 UE MS;  Updated matrix with the information for 22 EU MS: November 2005.

IPSG, 1st & 2nd December 2005; G. Žurga The Usage  For comparisons, conferences, MTP 2006/7;  No detailed statistics received by 28th November 2005;  Figures for September 2005 (second half): 55 downloads, 20 from inside EIPA, 35 from outside.

IPSG, 1st & 2nd December 2005; G. Žurga Proposal for Continuation (1) The EUPAN website (A) Updating the Matrix Information:  periodically, twice per year, once within each presidency: between the two IPSG meetings MS are asked to update their matrix information;  additional matrix item: Date of last update ;  part of the EUPAN communication protocol. (B) Customizing the Matrix: Basically, replacing the Excel file with more user friendly form; more clear separation of Levels 1 and 2.

IPSG, 1st & 2nd December 2005; G. Žurga Proposal for Continuation (2) 4QC  Contents analysis/Study of the QM in the EU PAs and presentation of the findings at the 4QC;  Leading country: Slovenia; G. Žurga;  Participating countries: seeking for volunteers;  Duration: till September 2006.

IPSG, 1st & 2nd December 2005; G. Žurga Proposal for Continuation (3) Mid-Term Work Programme 2006/7  Background, point 3: Efficiency of Public Administration;  Proposal: To compare practices of MSs in the matrix's area Measuring Quality of PA and search for good practices to stimulate learning in this area.

IPSG, 1st & 2nd December 2005; G. Žurga Proposal for Continuation (4) General – Possible Areas can be identified according to the principle:  relevance for IPSG, Lisbon Strategy etc.,  the matrix information on specific area can serve as bases for more detailed investigation and / or report.