The Juggernaut Team Tyler Douthitt  Project Manager  Lead Website Developer Mike Harman  Lead Programmer Eric Rakers  Lead Documenter  Lead Analyst

Client Office of Student Financial Aid Contacts:  Sharon Berry – Director of the Office of Student Financial Aid  Martin Mokoosio – Server Maintenance

The Problem Financial aid representatives spend too much time dealing with repetitive questions  Phone calls  Time and Staff Intensive

The Solution Web-based Inter active F requently A sked Q uestion S ystem

InterFAQs Overview Web client module that stores FAQs (frequently asked questions) and allows a normal website visitor to browse and search through them Administration module that allows authorized financial aid representatives to add, modify, and delete the FAQs

InterFAQs Overview (cont) Dynamic solution to a dynamic problem A no-cost solution to a commercial problem

Requirements Functional  FAQ Search  Browsing capabilities  Ability to ask a question  Web-based administration  Active and inactive questions  FAQs belong to Topics

Requirements Nonfunctional  Follow design of existing website  Secure & Stable  Run on Windows 2000 Server  Use PHP and MySql

Interfaces 2 Interface Groups  InterFAQs Web Client Accessible to the general public  InterFAQs Admin Module Only accessible via 2 step login  Available at

ER Diagram

Architecture Programming Languages  HTML Hypertext Markup Language  PHP PHP: Hypertext Preprocessor  MySql My Server Query Language

Architecture Access Control and Security  Server Security  Application Security Web Client  Careful with user input Admin Module  2 step login  Passwords stored as md5 equivalent

Development Tools Macromedia Dreamweaver MX  File check in/out  Excellent for PHP and MySql coding  Test Server  Runs same versions of PHP and MySql as financial aid servers

Lifecycle Modified Waterfall (Shashimi)

Gantt Chart (Overview)

Gantt Chart (Full)

Deliverables  Feb. 25 th, 2005 InterFAQs Version.25 Complete Web Client Delivered  Apr. 1 st, 2005 InterFAQs Version.75 Complete Administration Module Delivered  Apr. 11 th, 2005 InterFAQs Version.9 Beta Entire application BEFORE extensive testing  Apr. 29 th, 2005 InterFAQs Version 1 Final Release

Risk Management Search algorithm  Trouble with implementation, efficiency Remote Development  Ability to develop and test code outside of Engineering building Learning Curve  PHP & HTML Delay in Client Communication  How well clients respond when info is needed

Status Where do we stand now  Design finished  Interfaces reviewed by clients What’s next?  Become PHP & HTML experts  Ready, set, implement!!!

Questions???

Web Client Main

Web Client Browse By Topic

Web Client Search

Web Client Search Results

Web Client Answer

Web Client Ask a Question

Web Client Send Question

Admin Module Login

Admin Module Main

Admin Module Inactive Question

Admin Module Orphaned Questions

Admin Module Pending Questions

Admin Module Add Question

Admin Module Topics Main

Admin Module Topic Tree Priority

Admin Module User Administration

Admin Module My Account

Admin Module Backup Main

Admin Module Backup

Database Search Query  Use MySql’s Boolean Full-Text Search SELECT qa.question, qa.answer, MATCH(qa.question, qa.answer) AGAINST (‘computer science’ IN BOOLEAN MODE) AS rel FROM QuestionInfo qi, QuestionAnswer qa WHERE MATCH(qa.question, qa.answer) AND qi.questionId = qa.questionId AGAINST (‘computer science' IN BOOLEAN MODE) ORDER BY rel DESC, qi.treePriority LIMIT 0, 10