Agenda 6:00-6:30 - Networking and food (food will be available all night) 6:30 - Official meeting start 6:30-6:45 - Introductions and group business 6:45-7:15 - SpiceWorld presentation 7:15-7:30 - "Voice of IT" introduction 7:30-7:45 – Spiceworks training options 7:30-8:30 - Q&A and discussion 8:30 - Official meeting end 8:30-9:00 - Networking

Announcements Spiceworks is getting bigger – Network Monitor application – Hosted Helpdesk App Center – Developer Program Spiceworks going public (someday)

Network Monitor this this The Spiceworks Network Monitor is a real-time monitoring app of health and performance indicators such as: – Device offline – Port link is down – Current, average, spiking CPU usage – CPU is overloaded (CPU queue length) – Current, average, spiking RAM usage – RAM is overloaded (hard page faults) – Free disk space (% and GB) – Current, average, spiking Disk activity (KB/sec) – Disk is overloaded (Disk queue length) – Current, average, spiking Network bandwidth (KB/sec) – Current, average, spiking Network activity (packets/sec) – Current, average, spiking packet error rate – Network is overloaded (packet discard rate)

Hosted Helpdesk Spiceworks’ hosted Help Desk offering was built for IT professionals who need a help desk environment but prefer a solution that doesn’t require existing or new hardware infrastructure or associated management tasks. The hosted edition will include the same great features current Spiceworks users rely on today to keep their technology environment and end-users productive and running in tip-top shape. Existing Spiceworks Help Desk users interested in migrating to the hosted edition will be able to seamlessly import their information. The hosted edition of Spiceworks’ Help Desk offering is also in beta and is scheduled to be available in Q Users interested in joining the beta program can learn more at At launch, the hosted edition will be available for $10 per month per IT professional.

App Center Your one-stop-shop for thousands of IT apps to extend your favorite platform. Supercharge Spiceworks with 4,000+ IT apps. Whether you need integrated password management, a secure cloud network, or a custom bandwidth report, you’ll find it in the App Center. From full-featured cloud services to nifty dashboard widgets and reports to language packs, you’ll find just what you need to customize Spiceworks and keep rocking IT.

App Center

Developer Program

Spiceworld Sessions Online "Voice of IT" Introduction Spiceworks University