What is UnitingCare? A new NHS partnership between: - Cambridgeshire and Peterborough NHS Foundation Trust (providing mental health and community services across Cambridgeshire and Peterborough) - Cambridge University Hospital’s NHS Foundation Trust (Addenbrooke’s and Rosie Hospitals). We are responsible for providing healthcare for people aged 65+ and community services for people aged 18+. Our job is to improve patient care by getting the 150+ organisations that provide healthcare locally to work better together.

UnitingCare’s commitment and expectations What are we here to do? Deliver high quality care that is personalised to, joined up and co-ordinated around the patient. Deliver quality care closer to home: Keep people out of hospital who neither want nor need to be there How will we do it? By putting the patient at the centre of everything we do. By focusing on doing the right thing, not doing things right. By valuing the person but never being afraid to tackle the issue. By doing what we say we are going to do.

UnitingCare’s aims By March 2017, for this client group, the UnitingCare model will seek to: reduce admission to hospital by 19% reduce excess bed days by 19% reduce A&E attendances by 24% If we do nothing, admissions to hospital for this client group will grow by a third in the next 5 years. This means that we need to prevent a minimum of 25 unnecessary admissions to hospital each day.

OneCall - 24/7 single point of co-ordination Joint Emergency Teams – two-hour urgent community response service Neighbourhood teams – 16 teams based around GP practices providing integrated community and mental health care Integrated care teams – four specialist teams supporting the neighbourhood teams OneView – Electronic single view of the patient record Wellbeing service – Prevention and wellbeing led by the voluntary and third sector End of life care – Increasing hospice at home services

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