identifying great leaders early Balaji. E Ma Foi Randstad Director & President

To edit date & footer title choose View>Header/Footer Change fixed date to presentation date Change footer field to title of the presentation Click on apply to all for changes on all current and new slides. Is Business Letting Young People down? - Peter F.Drucker in HBR in Educational blindness Advancement Limitations Intellectual Disenchantment 2

To edit date & footer title choose View>Header/Footer Change fixed date to presentation date Change footer field to title of the presentation Click on apply to all for changes on all current and new slides. Spotting the Leader in Millennials generation Ambitious Healing the planet Seeks Instant & Micro feedback Multicultural ease Nomadic work-force 3

To edit date & footer title choose View>Header/Footer Change fixed date to presentation date Change footer field to title of the presentation Click on apply to all for changes on all current and new slides. 4 Management of Attention Management of Meaning Management of Trust Management of Self Leaders know themselves & their skills & use them effectively. They focus upon their strengths & view setbacks as mistakes- to be learned from, not failures Leaders have a dream, vision, or focus that attracts others Leaders communicate their vision well & make it meaningful for others. Leaders act reliably & consistently so followers know where they stand and can predict their behavior... Competencies of leadership

To edit date & footer title choose View>Header/Footer Change fixed date to presentation date Change footer field to title of the presentation Click on apply to all for changes on all current and new slides. 12 early signs of leadership 5 initiative ownership listen to others and seek advice indepen dent mind passionate and opinionated share their knowledge recognize their limitations seek help accept mistakes avoid blaming others assume informal leadership roles inspire performance

To edit date & footer title choose View>Header/Footer Change fixed date to presentation date Change footer field to title of the presentation Click on apply to all for changes on all current and new slides. The Role of Leadership Make or Buy - Choice Making High Potential lists - Public Vs Private Inter-generational coaches Time invested 6

To edit date & footer title choose View>Header/Footer Change fixed date to presentation date Change footer field to title of the presentation Click on apply to all for changes on all current and new slides. Identifying leadership 7 By Performance Outcomes/Measures of Performance (present and past positions) Leadership Competence Values By Potential Experience Job Fit Education Leadership Bench Strength Breadth and Depth of Know How, Problem Solving, and Accountability Organizational Change Agent Business Acumen Professionalism Interpersonal/Intrapersonal Skills Team Player Readiness to move to the next Level (based general or specific criteria)

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To edit date & footer title choose View>Header/Footer Change fixed date to presentation date Change footer field to title of the presentation Click on apply to all for changes on all current and new slides. Ma Foi Randstad Profile Grown to be the largest HR service provider in India. Part of Randstad Holdings NV, a Fortune 450 company present in 44 countries Revenue grew to Rs million (2009) as against Rs.7863 million (2008) reflecting a CAGR of 66% over the last 17 years. Worked with over 250 Fortune 500 organizations. 1,277 members + 52,682 on deputation. 2,90,089 placed in 36 countries, incl in GM and above levels. Value / Process driven - ISO 9001:2008 Certification obtained from TUV. 9

To edit date & footer title choose View>Header/Footer Change fixed date to presentation date Change footer field to title of the presentation Click on apply to all for changes on all current and new slides. Ma Foi Randstad India presence 65 Offices in 54 Locations

To edit date & footer title choose View>Header/Footer Change fixed date to presentation date Change footer field to title of the presentation Click on apply to all for changes on all current and new slides. Profile of Randstad 11 Randstad was founded in 1960 and is headquartered in Diemen, the Netherlands. Randstad Holding nv is listed on the NYSE, Euronext Amsterdam exchange, where options for stocks in Randstad are also traded. Since acquiring Vedior in 2008, the Randstad Group is the second largest HR services provider in the world with top three positions in Argentina, Belgium & Luxembourg, Canada, Chile, France, Germany, Greece & Cyprus, India, Mexico, the Netherlands, Poland, Portugal, Spain, Switzerland and the UK, as well as major positions in Australia and the United States. Randstad has over 25,500 employees working from 4,100 branches and in house locations in 44 countries around the world. Randstad generated a revenue of € 12.4 billion in We offer an extensive portfolio of HR services, from regular temporary staffing and permanent placement to on site consultants, seconded specialists, recruitment of middle and senior managers and a comprehensive range of specialized HR services Staffing Inhouse services Professionals Search & Selection HR Solutions

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To edit date & footer title choose View>Header/Footer Change fixed date to presentation date Change footer field to title of the presentation Click on apply to all for changes on all current and new slides. emotional intelligence - sine qua non of leadership 14 The Five Components of Emotional Intelligence at Work – David Goleman DefinitionHallmarks Self Awareness The ability to recognize and understand your moods, emotions and drives, as well as their effect on others. Self-confidence Realistic self assessment Self-deprecating sense of humor Self Regulation The ability to control or redirect disruptive impulses and moods. The propensity to suspend judgment – to think before acting. Trustworthiness and integrity Comfort with ambiguity Openness to change Motivation A passion to work for reasons that go beyond money or status A propensity to pursue goals with energy and persistence. Strong drive to achieve Optimism, even in the face of failure Organizational commitment Empathy The ability to understand the emotional makeup of other people Skill in treating people according to their emotional reactions. Expertise in building and retaining talent Cross-cultural sensitivity Service to clients and customers Social Skill Proficiency in managing relationships and building Networks. An ability to find common ground and build rapport. Effectiveness in leading change Persuasiveness Expertise in building and leading teams

To edit date & footer title choose View>Header/Footer Change fixed date to presentation date Change footer field to title of the presentation Click on apply to all for changes on all current and new slides. an emerging leader at an early stage will… Establish A-item priorities, the major objectives that she must accomplish in the first couple of years. That lets her determine goals for the first few months in the context of these longer-term objectives. When she sets out to get some early wins, she can simultaneously move the organization toward the longer-term goals. Identify a center of gravity, one (and only one) key area or process where early wins are probable. For our new COO it was the distribution system, but the right center of gravity depends on the business. In a pharmaceutical company it might be a key part of the drug discovery process; in an auto company, the handoff from product development to manufacturing. Regardless, the chosen center of gravity must be an area that is important and that allows for substantial performance improvement. Initiate pilot projects, specific initiatives within the center of gravity to secure early wins. Implementation plans for the projects should define the standards to be used, the resources needed, and the methodologies to be employed, while specifying both tangible and intangible goals. 15