Inspecting the case of an unexpected Aircraft on Ground (AOG) condition.

 AOG of Customer at Home Base (WAW)  Suffer Very Few issues  Home base well provisioned  Spares  GSE  NDT  Workshops  Risks  Operator Supplied Units (Logistics)  Lead Times  Oversize/DG Shipments  Customs  Manpower Availability  OEM response times – Engineering Requests

 AOG of Customer at Remote Base  What can cause Risk and Delay? FactorsRisksMitigation Travel Visas Environmental/Health/Safety Accommodation Flight Availability Dedicated AOG Engineers AOG Protocol Composition of Team/GSE Improper diagnosis of Defect Live monitoring of Defect (AHM) Establish MRO Partners in Advance Flying Spanner Documentation Needs Connectivity Issues Updated/Controlled USB data Sets Material (GSE/Parts) Availability Oversize Customs DG 24/7 Logistics Team Contracts with Multiple Shippers Operator Engagement Aircraft Charter

 AOG of Customer at Remote Base  How we can mitigate challenges when crew exceed time  Send Adequate Resource  Correct Identification of work to be done  Plan to work 2 shifts  Use local MRO assistance where possible  Re-assessment of job in hand as soon as first team arrive  Exploring Challenges when there is a need for new equipment for engine maintenance and how we can prepare for unexpected AOG.  Expanding LOTAMS Inventory  Continuing Investment  New PART-145 Approvals  Manufacturer/ Partner MRO Support  Focus on more portable tooling

17 Stycznia Street 45C Warsaw, Poland phone: Thank you for your attention AOG: