{ Leading In Warren Ed Haller, Director Water Pollution Control November 5, 2015
NEORSD vs City Plant & Pump Station Conditions Staff Communication, Training, Development Communication Up & Out EPA Relations Refurbishment Project Approach Last SSO Closure Plan Improving Promotion Selection Change Management NPDES Permit Modification Transparency, Resiliency, Mobility Work Yourself Out of a Job Overview
NEORSD vs. City
Many Challenges Maintenance Issues/Inventory Manual Operation Plant Flow Monitoring Screenings Everywhere O/S Equipment – 50% Pump Stations – 422 Plant & Pump Stations
Manage by Walking Around Delivered Class I Prep-Course (6) Leader Meetings – Training/Discussion Employee Meetings – Policies/Tardiness Delegated 2 nd Class I Course Delivery (10) Individual/Group Mentoring (2/3) Cross Training (Plant/Biosolids/Lab/Sewer) Look for unique, untapped strengths Employees: The only appreciable asset Staff Communication, Training, and Development
Mayor & Service Director: Reports, , Text City Council Members: Take Initiative. Be Responsive. Other Department Heads: Build Relations. Respond. The Public: Be Sensitive & Responsive. Neighborhood Association Groups. Communication Up & Out
Strained History with Warren Disinfection: Significant Non-Compliance Reopened last SSO Requested a Meeting (5 to 1) Negotiating a Modified NPDES Permit Help offered and appreciated EPA Relations
Sought Staff Input Sought External Input (9) Documented the Needs Refurbishment vs. Replacement Three Phases RFQ Process The Winner The Refurbishment Project
Flooding Downtown Buildings Reopened Last SSO, Meter Installed Downtown Study by AECOM Options: Green, Rehab, Storage (2) Surcharged Sanitary throughout Warren Some Rehab planned Need a Comprehensive Sewer Study EPA Reply Pending Last SSO Closure Plan
The old way Interviews Assessments Decision Process Post Interview Feedback Improving Promotions
Change Management
18 Months before Renewal SWPPP Required (6 months) SSO Closure Plan Required Mandated Disinfection Upgrade (3 months) New Barium Limits New Cyanide Test Required Streamlining Compliance NPDES Permit Modification
Ask lots of Questions, Learn Apologize When Needed Thank People Often Respond Promptly and Thoroughly Learn from Setbacks Get out and LISTEN as much as possible Transparency, Resiliency, & Mobility
Look down the road 1, 5, 10, 20 years How long will YOU be there? Explore employee potential & interest WEFTEC-5 One Sign of A Great Leader: Smooth Transition AFTER Departure Work Yourself Out of a Job
Questions?