IWIS Conference PARIS, June 2007 Status for : INDIA

Country environment Country laws It is very friendly and all the establishments come under Shops & Establishment Act Freedom of speech A Vibrant Democracy with full respect to Freedom of Speech Health protection Retirement Work time

Company environment Country-wide agreements with trade unions (for each sector of activity) Enterprise-wide agreements with trade unions Are negotiations really productive? Are laws really applied? Is there any trade unions regulations: protection for trade-union workers representatives, time reserved for trade-union activities, trade union work councils representing workers at different levels in the company (site, entreprise, group, inter country work councils) etc.

Employees

Activities 2007

Standardize on colors Printability and project ability Spell check HR # reconciliation Thorough proofing Numbers check Consistent Template Taj Mahal Make Header consistent – Arial 24 Un-bold India: From Emerging to Surging

Country Dynamics Challenges & Competition Global Leverage Domestic Opportunity IBM India Presence India: Marketplace Understanding & IBM Presence Changing social fabric Sustainable economic growth Industry transformation India’s people are its source of innovation All industries growing at over 10% CAGR Emerging sectors (e.g. Retail & ITES,) growing at over 30% Inadequate infrastructure Coalition politics Untested labor laws Supply-side competition (MNCs & Domestic) From cost arbitrage to high value Emerging global innovation and R&D hub DomesticIRLISL Global Missions Domestic Ops Global DeliveryLabs AMS GSDC GBSC BTO IBM TCS

Bangalore. Chennai Hyderabad Mumbai. Pune Kolkata Delhi IBM India Business Units Application Management Services/GBS Business Process Transformation Services India Software Labs and IBM TCS Global Service Delivery Center India Research Labs Domestic Operations/Others.. IBM India – Extensive operations across the country

Activities