Inbound Sweden

Sweden Market overview Sweden has a population of 9.5 million inhabitants 1.5 million buy online Online sales amounted to a value worth € 8.1 billion in 2013 The annual average online spend is €1048 It is estimated that 5% of the total retail of goods are bought online M-Commerce is becoming increasingly common The top 3 categories Books Clothing & Footwear Home Electronics The top 3 countries they buy from Great Britain USA Germany * Based on B2C Ecommerce Report Northern Europe 2013 “19% off all online orders were cross-border in 2012”

Highlights of our delivery service to SE SE parcel delivery via a trusted partner Clearance (when applicable) into Europe via our customs broker Landmark Trade Services UK* Full tracking from origin including pickup and end-delivery Delivery in service point (signature**). Evening delivery at home (between 5-9PM) is available (details can be provided upon request) Approx 1350 service points (gaz station, convenience stores, supermarkets,…) with the advantage of long opening hours. Nearest service point is selected based on the delivery address Notification by SMS*** sent prior to delivery Covering SE with an average of 3-7 days from EU, US, Asia and Australia Final mile to delivery in SE from 1-3 days Maximum weight 44 lbs (20 kg) and parcel size: 47x23x23 inch (120x60x60 cm). For home delivery the maximum weight is 77 lbs (35 kg) * More information on thresholds can be found in the Tax map ** Copy of signature can be requested through Customer Service in case of disputed delivery *** Telephone number must be completed by customer when uploading shipment data in Landmark systems

Operational flow to deliver into SE StepDescriptionTransit 1Buyer places order onlineDay 0 2 We pick up parcels in your facility or you drop at our facility. We consolidate and prepare for shipping Day 1 3 We airlift parcels (or truck for EU volumes) into Europe and perform customs clearance through LTS* EU: 1-2 days US: 2 days Asia: 2-4 days AU: 2-3 days 4 Parcels are consolidated in Europe and injected into SE for delivery 1-3 days For shipments originating from outside EU customs clearance is provided by LTS UK

Transit times for shipping to SE Stockholm Transport to SE From EU:1-2 days From US: 2 days From Asia: 2-4 days From AU: 2-3 days 1-2 days 2 days 3 days Final Mile SE Delivery E2E transit times to SE From EU: 2-5 days From US: 3-5 days From Asia: 3-7 days From AU: 3-6 days Injection Point in Europe