User Interface Design and Evaluation Chapter 7 Case study on requirements: Tokairo, part 1.

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Presentation transcript:

User Interface Design and Evaluation Chapter 7 Case study on requirements: Tokairo, part 1

The System UI for a kiosk and worksheet for oil tanker drivers Original system- Paper worksheet New system- Kiosk + Worksheet

Background info Companies involved  Tokairo  Tankfreight  Shell Business unit of Subcontracts developments of lorry driver’s system to… Tankfreight Excel plc ShellTokairo Subcontracts Logistics to…

User requirements gathering Domain  Logistics in oil industry Drivers  Nonacademic  Motivated  Unions

User requirements gathering Tasks  Safety checks  Load tanker  Drive tanker  Make deliveries  Make record of deliveries

User requirements gathering Environment  Noise  Dirt  Poor writing instruments

How Tokairo gathered user requirements Tokairo had prior knowledge about users Looked for “pockets” a.k.a. groups  Identify common characteristics Conducted Site and System Audit  Analyze function and link to documents involved

Communicating user requirements Spec passed to programmer Tokairo did not write down the user requirements

Benefits of conscientious requirement gathering Saves:  Time  Money

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